Mitratech - Client Strategy Advisor, Immigration Technology Solutions
Requirements
• 7+ years of proven experience working in the immigration industry as a practitioner, technologist or operations specialist • Experience contributing to or influencing a software product or technology roadmap, including gathering and synthesizing customer and market requirements • Demonstrated ability to cross-sell or expand platform solutions; familiarity with workflow automation, document management, or legal operations software is a strong plus • Highly effective communication skills that convey professionalism in all written, verbal, and in-person meeting • Successful track record achieving targets both individually and for the team • Ability to drive initiative via collaboration and influence across clients and internal functions • Ability to personally demonstrate and train others • A critical thinker with strong negotiating and strategic selling skills, and the ability to “see the forest for the trees” • Highly developed organizational, planning, and management skills • Proven ability to develop/drive and thrive in a metrics-driven, process-based environment with high accountability • High sales IQ yet works collaboratively and is open to coaching • Travel as required (~10%)
Responsibilities
• Act as a strategic advisor to clients, in partnership with account management teams, drive product adoption, build advocacy, and create referenceable accounts • Support new sales efforts by participating in deal cycles and consulting with prospects on the immigration process and digital transformation, as well as identifying and pursuing cross-sell opportunities for Mitratech’s workflow and document automation products • Support account management teams on renewals, upsell, and cross-sell strategy, including expansion into workflow automation and document management solutions across the broader client base • Stay current on global immigration trends and act as an internal subject matter expert on how substantive or technological changes in the industry should influence Mitratech’s immigration products and market positioning. • Partner with Product Management to define and prioritize the immigration product roadmap, translating client feedback, market trends, and regulatory developments into actionable product requirements • Provide competitive intelligence and market positioning insights to inform the go-to-market strategy for immigration and adjacent Mitratech products • Represent Mitratech in marketing activities and industry events as an industry and product expert • Create and publish thought leadership content to enable demand generation efforts • Lead internal training on immigration-related topics, trends, and content • Drive partnerships with immigration industry-related organizations, including adjacent software providers.
Benefits
• Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all the listed requirements.This role can be performed 100% remote, anywhere in the US. Anticipated Pay: $120,000 Annually. Total compensation includes US employee benefits and annual bonus eligibility.Benefits we offer: • . Anticipated Pay: $120,000 Annually. • Health, Dental & Vision Insurance • 401 (k) + Employer Match • Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off • STD, LTD & Group Life Insurance • Paid Parental Leave • FSA & HSA Options • Employee Assistance Program • Career Advancement & Professional Development Opportunities • Employee Recognition • LinkedIn Learning Platform • The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to the volume of qualified applicants. • Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com • Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: • everify.com
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