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Jobs(31,365)/Solutions Engineer Role(414)/Mistral AI (3) - Solution Operations
Mistral AI

Mistral AI - Solution Operations

Paris5mo ago
In OfficeMidEMEASolutions EngineerAI EngineerStaff DevelopmentKPI TrackingResource AllocationReportingCustomer Success

Responsibilities

• Worldwide Strategic Staffing & Capacity Planning - across all geographies • Develop and execute a forward-looking staffing strategy aligned with business forecasts, including resource allocation, staffing ratios across regions, and technical deployment metrics. • Build and maintain a prioritization framework for recruitment (role type, geography) to ensure the Solutions team is staffed for high-impact customer engagements. • Accelerate time-to-value by minimizing time-to-staff through efficient matching systems between skills and customer requirements. • Act as a strategy partner to the Director of Solutions, providing insights on organizational design, role evolution, and scaling plans. • Data-Driven Staffing Optimization • Identify and operationalize key metrics to measure staffing efficiency, team utilization, and impact on customer success and revenue. • Create and maintain reporting mechanisms to track staffing KPIs, including time-to-staff, skill gaps, and deployment success rates. • Synthesize and implement actionable recommendations to improve staffing processes and cross-functional alignment. • Scalable Staffing Systems & Automation • Design and implement scalable processes, automations, and tools to streamline talent deployment and reduce operational friction. • Optimize the Mistraler lifecycle (onboarding to project allocation) by ensuring seamless transitions and maximizing team productivity. • Identify and eliminate bottlenecks in staffing workflows, leveraging automation to enhance agility and responsiveness to customer needs. • Cross-Functional Collaboration • Partner with Sales, Product, Revenue Operations, Talent Acquisition and HR to align staffing capabilities with customer demands and business priorities. • Support the development of the Solution team offerings and technical engagement models that maximize customer success. • Collaborate with Product teams to ensure Solutions team feedback is integrated into the product roadmap. • Prepare materials for executive reviews, highlighting staffing successes, challenges, and strategic recommendations.

Benefits

• 🥕 Daily lunch vouchers : Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company • 🥎 Sport : Enjoy discounted access to gyms and fitness studios through our Wellpass partnership • 🚴 Transportation : Monthly contribution to a mobility pass via Betterway • 🧑‍⚕️ Health : Full health insurance for you and your family • 🍼 Parental : Generous parental leave policy • 🌎 Visa sponsorship • 🤝 Coaching: we offer BetterUp coaching on a voluntary basis

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