crackenagi - Sales Engineer
Requirements
• We’re looking for a highly technical, customer-facing Sales Engineer to become a critical bridge between our customers, Sales, and Engineering teams. • You will be responsible for delivering exceptional first technical experiences with Cracken - from highly technical demos and customer workshops to full ownership of Proof of Concepts (PoCs). This role sits at the intersection of cybersecurity, AI Agents, offensive security, and customer enablement, helping enterprise clients understand how our platform solves real-world security challenges. • As one of the first technical touchpoints for customers, you will play a critical role in supporting enterprise sales, translating customer requirements into engineering actions, and influencing product direction through direct market feedback. • 2+ years of experience in Solutions Engineering, Sales Engineering, Pre-Sales, Technical Account Management, Professional Services, or a similar customer-facing technical role • Strong understanding of cybersecurity concepts, offensive security methodologies, and AI Agents • Familiarity with penetration testing workflows and attacker mindset; hands-on experience is a strong advantage • Ability to explain complex technical concepts to both technical and non-technical stakeholders • Experience supporting enterprise customers throughout the sales cycle • Strong client-facing communication and stakeholder management skills • Technical background with hands-on experience in software development or engineering (preferred stack: Python, JavaScript/React, GitHub/GitLab, PostgreSQL) • Ability to translate business needs into technical solutions and vice versa • Comfortable working in a fast-moving, high-ownership startup environment • Availability to work hours aligned with the US market (primarily West Coast / Americas time zones) as part of a customer-facing role • Flexibility and willingness to go beyond a narrow job scope when needed • Availability for occasional travel • Fluent English is mandatory, with the ability to confidently communicate complex technical concepts to enterprise customers and stakeholders • Certifications such as CEH, CISSP, OSCP, or similar • Background in Cybersecurity, Military/Defense, or broader IT environments • Product Management exposure • Spanish is a strong plus
Responsibilities
• Demonstrate Cyber Technology Expertise: Show deep knowledge and understanding of cyber technologies, acting as a trusted technical expert. • Lead Customer Engagements: Conduct introduction meetings and in-depth technical sessions to educate customers on product capabilities and drive service expansion opportunities. • Sales Support and Strategy: Collaborate closely with the sales team to strategize sales approaches, identify leads, convert them into opportunities, and execute a winning plan. • Technical Product Demonstrations: Conduct product demonstrations for prospects and customers, both in person and virtually, showcasing how Pentera’s solutions deliver value from both technical and business perspectives. • Partner Collaboration: Engage with value-added partners to enhance customer experiences and expand service capabilities. • Customer Requirement Analysis: Meet with prospective customers to understand their needs, field technical inquiries, and demonstrate how our solutions align with their requirements. • Event and Conference Representation: Represent the company as a technical resource at trade shows, conferences, and customer visits as needed. • On-Site and Post-Sale Support: Ensure successful on-site product evaluations, installations, and post-sale support to maximize customer satisfaction and product adoption.
Benefits
• Real-world impact: Our technology is validated in nation-state operations and grounded in hands-on internal research • Team with a mission: Ukrainian-heavy international team of PhDs, professors, and top-tier industry veterans, driven by intrinsic motivation shaped by real-world adversity • Adaptive roles: We shape roles around exceptional talent — your ownership and drive will define your path • Perfect timing: Operating at the intersection of AI, cybersecurity, and autonomous systems, CrackenAGI is uniquely positioned to win against sophisticated adversaries • Ownership over a core cybersecurity product • Direct collaboration with founders and elite cyber operators • High autonomy and real impact on product direction • Fully remote & flexible work setup
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