crosslaketech - Crosslake Technologies LLC - Director, Enterprise Systems

• Entrepreneurial DNA with clear ownership of execution and delivery client satisfaction • Some element of professional services firm experience at manager level or more senior, ideally with tech and/or PE specific focus • Excellent manager of people • Strong strategic and analytical mindset with exceptional problem-solving skills • Strong interpersonal and presentation skills • Exceptional communicator and listener, particularly with clients and prospects. • Willingness and natural tendency to ‘roll up one’s sleeves’ and assist wherever needed • Team player who will work across the organization and company to continue improving the way we serve our clients • Coachable and embracing of best practices and feedback as a means of continuous improvement • Demonstrated expertise in contemporary technology stacks, development methodologies, enterprise IT solutions, and security protocols with an awareness of disruptive technologies and how they might shape the future landscape / competitive environment • The ability to demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement • Approach critical tasks with drive and energy, with an eye on the bottom line and emphasis on predictable completion • Demonstrated experience operating in B2B consulting environments, preferably with exposure to private equity-backed companies • Deep experience leading enterprise systems initiatives end-to-end, guiding architecture, design, and integrations while aligning technology to business objectives • Proven experience leading large, multi-workstream programs, establishing governance, managing risk, and driving disciplined execution • Skilled in managing third-party system implementers, vendors holding them accountable while advocating for client priorities and outcomes • Demonstrated experience leading process design and optimization, translating current-state challenges into scalable, future-state operating models • Hands-on experience with enterprise systems (e.g. ERP, CRM, HCM), including design, implementation, and post-go-live optimization • In addition to meeting the bar above, must show a demonstrated “spike” of excellence in at least one of three dimensions: Scope, Sell, Deliver in Technical Due Diligence and Value Creation. • Scoping – Demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement, whether a common Crosslake offer or bespoke deliverable • Selling – Balance commercial acumen with partner mindset, doing what’s right for the client above all; shape / create opportunity for Crosslake rather than just responding to client asks • Deliver – Execute with excellence in 3 areas: developing technical insights, conveying those insights’ strategic impact on a business (i.e., generating Partner- / CxO- / Board-level “so what” insights), and managing a project (attention to detail, excellent communication, proactive mindset, etc.)