Revinate - Solution Engineer
Requirements
• 5 + years of progressive experience in a Solution Engineering, Sales Engineering, or Technical Architecture role, preferably within a SaaS, MarTech, Contact Center or Revenue Management platform environment. • Deep Domain Expertise: Expert-level knowledge of the hospitality industry ecosystem, including PMS, CRS, CRM, booking engines, data warehouse structures, Call Center Technology and common API standards (e.g., HTNG) is preferred • Technical Acumen: Demonstrated mastery in discussing, architecting, and troubleshooting complex RESTful APIs, webhooks, SSO (SAML/OAuth), data security (PCI/GDPR), and cloud infrastructure concepts. • Confidence in leading conversations, owning relationships with technical counterparts, and driving projects forward • Ability to work across organization and promote cross functional collaboration • Consultative problem solver • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches • Leverage technology solutions for supporting business goals • Self-motivated with a history of outstanding performance in your role • Ability to demonstrate, communicate and document the value proposition, appropriate solution and unique market positioning • Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base • Comfortable seeking requirements from and presenting recommendations to executive audiences in hospitality (corporate, ownership, and property) • Embrace being part of a sales organization and competing for business • Contribute to the development of standardized processes and best practices • Relevant experience: time spent in solutions engineering, sales engineering or a similar role, and in [industry/field] • Scope of responsibility: the complexity of the deals, customers and projects you’ve owned, and how independently you’ve worked • Technical aptitude: your depth of technical knowledge and how well you translate it into solutions for customers • We’ll assess these throughout the interview process and match you to the level that best fits your experience. • Compensation for this role is made up of 80% base salary and 20% variable pay. The expected ranges for US-based candidates are: • Solutions Engineer
Responsibilities
• Be a product, industry, and technical expert in software for the sales team and clients • Provide clarity and leadership in prospect and client engagements of direct revenue-generating solutions and associated value propositions • Deep Dive Consultation: Conduct sophisticated discovery sessions to uncover critical business and technical requirements, translating them into robust, multi-product solution blueprints, which may also involve partner solutions • Deliver high quality demos with clear objectives, success criteria and scope control (where required) to successfully position the value of Revinate solutions • Talk confidently about the CDP landscape, and how technology continues to evolve across the software industry • Respond to RFIs, RFPs, Infosec Questionnaires and assist in building a repository of the latest product knowledge • Draft and present business case data for client requested product enhancements, including identification of business impact to product management • Own technical sales FAQs and make sure that answers to technology questions (e.g. availability, disaster recovery, PCI) are consistent and derived from current and accurate data • Executive Presentation: Independently present and defend complex technical architectures and value propositions to C-level executives (e.g., CIO, CTO, CMO) at major hotel brands, ownership groups, and large-scale enterprises • Consult early in the sales process with Product Management on one-off opportunities to ensure customer expectations are well met • Act as a key account strategist; using ability to reference past client solution approaches to enable successful orchestration of new partnerships • Assist with product training and onboarding of new sales reps and solution engineers • Travel throughout sales territory, as needed • Represent Revinate at business development events, as needed • $95,000 - $150,000 a year
Benefits
• On-target earnings (OTE): $113,000 - $140,000 • Senior Solutions Engineer • On-target earnings (OTE): $145,000 - $185,000 • Where you fall within each range depends on your skills, experience and location. If you don’t meet every qualification but think you’d be a strong fit, we encourage you to apply. • Excited?! Want to learn more? Apply Now! • Our Core Values: • One Revinate - United & Strong, on a single mission together • Built on Trust - It’s the foundation of everything we do • Expect Amazing - We think, dream & deliver big • Customer Love -- When the customer wins, we win • Make it Simpler -- Apply it to everything we do • Hungerness -- Feel it, follow it, be relentless about our success • Grounded in Gratitude - We’re glad to be here & make the most of every day
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