Life360 - Director, IT

Remote - USA$167k - $245k+ Equity1w ago

Remote Director NA Cybersecurity Software Director of People CISO Team Management Team Leadership Procurement Stakeholder Management

Requirements

• Minimum of 15 years of experience in IT, including at least 7-8 years in a senior leadership role directing multiple teams or functions • Deep hands-on grounding in modern IT infrastructure: identity and access management, endpoint management, cloud collaboration platforms, and enterprise networking • Experience embedding AI tools and automation into IT operations and employee productivity workflows • Demonstrated security-first judgment partnering with Security and Compliance teams • Experience owning budgets, vendor relationships, and procurement decisions • Strong communication and stakeholder management skills, especially with non-technical teams • Comfortable operating in a global, high-growth environment where systems and headcount scale quickly • Bachelor's degree in Computer Science, related field, or equivalent experience • Experience leading IT or corporate engineering at a remote-first or high-growth technology company, with a modern cloud-based stack (e.g., Okta, Jamf, and SaaS collaboration tooling) rather than a traditional on-premise environment • Hands-on experience building or deploying AI agents and automation into IT or employee workflows, with concrete use cases and measurable impact

Responsibilities

• Own the strategy and execution of Life360's core IT Operations & Engineering teams including enterprise identity, endpoint management, network infrastructure, collaboration, and end user services • Drive the technical roadmap and transparency programs to provide leadership clear visibility into IT quality, risks, and investments • Lead, hire, and grow a high-performing IT team, raising the bar toward an engineering first skillset and standing up new IT engineering roles as the function scales • Set and hold high quality service level standards through evolving IT's operating model: service ownership, response times, availability, and an exceptional employee experience • Partner with the CISO and Information Security to ensure every service and process meets our safety standards • Identify and implement AI Native tools and automation that improve internal productivity and employee workflows, in line with Life360's broader AI Native transformation • Own IT vendor relationships, contract negotiations, and budget planning, partnering with Finance and Procurement • Serve as escalation point and executive sponsor for major IT incidents, migrations, and large-scale initiatives

Benefits

• Competitive pay and benefits • Medical, dental, vision, life, and disability insurance plans (100% paid for employees) • 401(k) plan with company matching program • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being • Flexible PTO, 13 company-wide days off throughout the year • Winter and Summer Weeklong Synchronized Company Shutdowns • Learning & Development programs • Equipment, tools, and reimbursement support for a productive remote environment • Free Life360 Platinum Membership for your preferred circle • Free Tile Products • Life360 Values • Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference • Be a Good Person - We have a team of high integrity people you can trust. • Be Direct With Respect - We communicate directly, even when it’s hard. • Members Before Metrics - We focus on building an exceptional experience for families. • High Intensity, High Impact - We do whatever it takes to get the job done. • Our Commitment to Diversity • We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.