Cayuse - Solutions Consultant
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Bachelor's degree or equivalent experience • 5+ years of experience in one or more of the following: • Research Administration • Sponsored Programs Administration • IRB Administration • IACUC Administration • Clinical Research Administration • Research Compliance • Pre-Sales / Solutions Consulting • Research Administration Software • Strong presentation and communication skills • Experience conducting customer-facing meetings and demonstrations • Ability to understand and communicate complex business processes • Strong organizational and project management skills • Ability to manage multiple priorities in a fast-paced environment • Willingness to travel up to 40% • Existing professional network within research administration, sponsored programs, compliance, clinical research, or academic medical center communities strongly preferred. • Active participation in organizations such as NCURA, SRAI, PRIM&R, AURP, HCCA, AALAS, or similar professional associations. • Experience working with one or more of the following: • Higher Education Research Administration/Healthcare / Academic Medical Centers • Sponsored Programs • Pre-Award Services • Research Compliance • IRB Administration • IBC Administration • COI Administration • Research Development • Research Operations • Research Finance • Academic Medical Center Research Programs • SaaS Solutions Consulting • Business Process Consulting • Implementation Consulting • Change Management • Performance Expectations • Product Expertise • Product Expertise • Achieve certification on assigned Cayuse products within established onboarding timelines • Demonstrate proficiency in presenting multiple modules across the Cayuse platform • Continuously expand product and industry knowledge • Performance Engagement • Support an average of 4–6 demonstrations per week • Participate in discovery and strategy sessions for assigned opportunities • Deliver tailored demonstrations aligned to customer requirements • Deliver demo preparation materials within established timelines • Maintain accurate opportunity notes, discovery findings, and demo requirements in CRM • Sales Impact • Sales Impact • Contribute to opportunity progression and overall win rates • Effectively communicate business value and differentiation • Support expansion and cross-sell opportunities within existing customers • Support attainment of team win-rate goals • Contribute to pipeline creation through referrals, industry networking, conference participation, and customer introductions • Professional Development • Participate in ongoing enablement and training activities • Seek feedback and continuously improve presentation, discovery, and consulting skills • Contribute to team knowledge sharing and best practices
Responsibilities
• Discovery & Solution Design • Partner with Account Executives to understand customer goals, workflows, challenges, and strategic initiatives • Lead and participate in discovery sessions to identify business requirements and opportunities • Translate customer requirements into tailored solution recommendations • Develop solution strategies that align Cayuse capabilities with customer priorities • Product Demonstrations • Deliver compelling and tailored demonstrations of Cayuse products and solutions. • Customize demo environments to reflect customer use cases and business processes • Research Administrators • IRB, IACUC, IBC, and COI Administrators • Research Leadership • Executive Stakeholders • Articulate business value, operational efficiencies, compliance benefits, and ROI • Sales Partnership • Sales Partnership • Serve as the primary subject matter expert during the sales cycle • Participate in account planning activities including stakeholder mapping, competitive analysis, whitespace identification, and executive engagement strategies. • Assist Account Executives in developing multi-threaded engagement plans within strategic accounts. • Support strategic account planning and deal progression • Assist with responses to RFPs, RFIs, security reviews, and technical evaluations • Participate in competitive positioning and objection handling • Support customer expansion, modernization, and retention initiatives • Product & Market Expertise • Maintain expertise across the Cayuse Research Suite • Stay current on research administration trends, regulatory changes, and industry best practices • Provide market feedback to Product Management and Leadership • Contribute to sales enablement and knowledge-sharing initiatives • Industry Relationships & Network Development • Leverage existing professional relationships within higher education, academic medical centers, healthcare systems, and research institutions to identify opportunities, facilitate introductions, and support business development efforts. • Maintain and expand a network of research administration, compliance, sponsored programs, and research operations professionals. • Participate in industry organizations, conferences, presentations, user groups, and networking events to build market awareness and strengthen customer relationships. • Develop and maintain relationships with key influencers and decision-makers across the research administration ecosystem. • Thought Leadership • Thought Leadership • Develop reusable demonstration assets, discovery guides, competitive intelligence, and sales enablement content. • Serve as a thought leader internally and externally through webinars, conference presentations, customer panels, and industry events.
Benefits
• Competitive Medical Benefits (PPO + HSA available) • Vision, Dental, Short-Term Disability fully covered by Cayuse • Unlimited PTO + Holidays + Flexible Work Schedule • Remote Work Stipend • Equal Paid Parental Leave • 401k with Employer Matching • Quarterly Wellness Reimbursement • Remote Work Environment, supporting the Ultimate Employee Experience • Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.
No credit card. Takes 10 seconds.