tiberius - RevOps Manager
Requirements
• Strong experience in revenue operations, sales operations, or commercial operations, ideally in a scaling company • Expert-level CRM experience, ideally Salesforce (admin-level configuration, not just user-level) • Proven experience building pipeline architecture, dashboards, workflows, and forecasting infrastructure • Strong analytical skills with the ability to identify trends, risks, gaps, and stalled opportunities • Excellent communication skills, with the ability to work across executive, BD, program, finance, and technical teams • High attention to detail and strong standards around data quality • Comfortable operating in a fast-paced startup or high-growth environment with minimal direction • Experience in aerospace, defense, or another government-contracting environment, with familiarity with program-of-record language, OTAs, and DoD acquisition pathways • Experience supporting business development, capture, or proposal workflows directly • Experience building or cleaning up Salesforce in an early-stage or scaling company • Experience managing CRM data across multiple geographies or business lines • Experience working directly with founders, CEOs, or senior leadership teams • Experience creating executive dashboards or board-level commercial reporting • A true CRM owner who can bring control, structure, and visibility to commercial activity • Strong operational discipline with a practical understanding of how leads become pipeline and pipeline becomes revenue • Ability to manage complexity across multiple programs, geographies, customers, and internal teams • Commercial awareness and the ability to understand what leadership needs to see to make decisions • Bias for action, clean execution, and continuous improvement • Growth Opportunity • Growth Opportunity
Responsibilities
• Own Salesforce as the central system of record for all leads, accounts, contacts, opportunities, programs, geographies, and customer activity • Build and maintain pipeline architecture spanning business development, capture, proposals, and program-level engagement • Design the forecasting cadence: pipeline coverage, stage-to-close conversion, weighted forecast, and forecast-to-actuals accuracy • Partner with the cofounders and executive leadership to define how commercial data should be captured, reported, and used in decision-making • Build dashboards and reporting packs that give leadership visibility into leads, pipeline, conversion, program-level opportunities, geographic coverage, and revenue forecast • Improve CRM discipline org-wide: data quality, consistent usage, clean handoffs between BD, capture, and program teams, and accountability • Identify gaps in lead management, CRM usage, pipeline hygiene, and commercial reporting, then build practical solutions • Train and support internal users so Salesforce is adopted properly and used consistently across a growing team • Be an integral part of an international BD team, interacting and coordinating with other regional RevOps Managers, developing cohesive plans and processes to standardize sales and revenue metrics and optimise sales reporting. • Look for innovative ways to fully segment and mobilise Tiberius’ extensive network of leads to support a broad gamut of relationship building and promotional engagement activities. • CRM, Pipeline & Reporting • Own Salesforce configuration, data integrity, dashboards, reporting, user adoption, workflow design, and process discipline • Build lead and opportunity routing rules across programs, geographies, customer segments, and pursuit types • Maintain consistent definitions for lead status, qualification criteria, opportunity/capture stages, and forecast categories • Ensure every opportunity has clear ownership, next steps, close dates, value, probability, and supporting context • Build reporting views by program, geography, customer, pursuit status, stage, source, value, and owner • Support weekly and monthly commercial reviews with clean reporting, accurate data, and clear insight • Build scalable CRM architecture that can support continued growth across programs, geographies, customers, and revenue streams • Operational & Cross-Functional Support • Partner with leadership to build a disciplined operating cadence around pipeline and commercial execution • Support BD, capture, and program teams with CRM hygiene, pipeline reviews, meeting prep, and action tracking • Create SOPs for lead management, CRM usage, pipeline updates, reporting, and forecasting • Support proposal and capture workflows so opportunities are tracked from early lead through customer engagement, proposal, negotiation, and close • Bring structure without adding unnecessary bureaucracy — systems should be practical, accurate, and easy for teams to actually use
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