neara - Director of Revenue Operations
Requirements
• You have five or more years of experience in a highly visible Revenue Operations role in a high-growth global company with a complex enterprise GTM motion • You have a successful track record of designing AI workflows that others have successfully adopted and that demonstrably drive outcomes • You have lived and breathed change management processes and know how to establish accountability without creating unnecessary red tape • You anticipate what leadership needs before you’re asked and come prepared with the answer, the implication, and a next best action • You have been a central part of a company’s hypergrowth period and understand how processes need to evolve in tandem • You have deep experience with CRM architecture, pipeline forecasting and reporting, and GTM performance management • Your default setting is being on the tools and driving things from the ground up, execution is in your DNA, not just ideas
Responsibilities
• Own a cohesive, multi-layered GTM measurement strategy from revenue recognized all the way upstream through account health-level and campaign-level performance and activity signals that influence each layer • Be a steward of the metrics-forward culture globally and help teams understand how to read GTM metrics, building shared understanding of how activity across sales and marketing contributes to commercial outcomes • Produce actionable reporting at the appropriate altitude for leadership, global GTM team reviews, regional teams, and individual pod operating cadences • Build and manage standardized account planning processes that hold all key stakeholders accountable to annual, quarterly, and monthly goals • Partner with Sales leadership to implement commission plans and incentive programs aligned with revenue and strategic priorities • Partner with regional pod stakeholders, including sales and marketing to set and track quarterly goals • Lead core operating cadences, including regional pipeline calls, GTM scorecard reviews, account plan reviews, etc • Own territory planning, commission plan strategy and execution • Evaluate and optimize GTM tech stack (currently Hubspot, ZoomInfo, Gong) • Own the full stack of GTM AI capabilities such as content generation, account intelligence, and trend identification, implementing impactful and accessible processes and assuming full ownership of adoption and outcomes
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