legora - Senior Account Manager (Private Markets)

• You'll be a dedicated point of contact for our private markets clients, helping them get lasting value from Legora across their teams, their portfolio and the advisers they work with. You'll partner closely with our regional teams to give these clients a consistent, high-touch experience wherever they operate. • Grow and deepen client relationships • Build trusted relationships with senior stakeholders at private equity and other private markets firms. • Identify new ways Legora can support clients across their organisations and wider networks, working with the account owners in each region. • Help turn successful engagements into repeatable approaches the wider team can use. • Act as a dedicated post-sale contact for private markets clients, working alongside our regional engagement teams. • Coordinate across regions, to deliver an exceptional client experience. • Spot risks early and work with internal teams to resolve issues before they escalate. • Bring the client's voice into Legora • Share client feedback and requirements with Product to help shape what we build for private markets. • Connect clients with relevant peers, resources and expertise across Legora. • Collaborate within Legora to best support your customers • Partner with Sales, Customer Success, Legal Engineering and Deal Desk to deliver a seamless experience from contract to renewal. • Keep account plans, notes and forecasts up to date so the wider team has a clear picture of each relationship. • Share what's working with colleagues and help build best practice for serving private markets clients.