BetterUp - Staff Product Manager

• 5+ years in product management or related roles, with demonstrated ownership of product outcomes — not just feature delivery. • Experience contributing to product-market fit — you've been close to the problem of figuring out why something isn't landing and have played a meaningful role in changing course. You understand the difference between shipping and solving. • Experience building products in B2B2C environments — you understand the dynamics of selling to enterprise buyers while building for the end-users those buyers serve. • Direct customer exposure in enterprise contexts — you've been in the room with buyers and users, not just reading summaries. You know how to turn those conversations into product hypotheses. • Domain expertise in organizational transformation, human transformation, talent intelligence, or related fields is a plus. • Relentless agency. You have an internal locus of control — when something isn't working, you own it and fix it rather than pointing to external factors or waiting for someone else to act. Humility to know what you don't know; relentlessness to figure it out anyway. • Strong executive communication skills — you can tell the story of your product, your bets, and your learnings clearly to stakeholders at all levels. • Developing product vision and strategic thinking. You have a point of view on where your product surface should go and can defend it with evidence, while staying open to updating that view as you learn. • Product taste. You have an instinct for what good looks like — in the product experience, in the positioning, in how your product shows up to users and buyers. • Strong customer-centric product development skills, with experience turning qualitative customer signal into testable hypotheses. • Effective cross-functional collaboration — you can align Engineering, Design, and go-to-market partners toward shared goals and hold the team accountable to outcomes. • AI-native fluency. You build working prototypes and functional demos using AI tools (Claude, Cursor, Replit, Figma Make) before engineering spends a sprint. You can modify prompts, adjust UI flows, and run data analyses without filing a ticket. This is your default operating method, not a novelty. • Preferred Backgrounds • Former founders or early employees at high-growth startups — people who have lived the zero-to-one journey and thrive in ambiguity. • Builder PMs or Commercial PMs from B2B2C or enterprise SaaS environments — people whose superpower is either vision + build or deep customer intimacy. • Expertise in organizational transformation, human transformation, talent intelligence, or related fields. • Solution design experience — whether from consulting, customer-facing product roles, or implementation work — where you were personally involved in shaping what gets built with the buyer. • You'll own a product surface inside a platform that enterprises are building their talent strategy on. Real ownership, real impact. • You'll work directly with customers — not behind layers of account management. If that's not appealing, this isn't the right role. • You'll operate with real autonomy. We're looking for people who want ownership and ambiguity, not clearer lanes and more consensus. • You'll build in an AI-native environment where prototyping with agents, compressing cycle times, and shipping fast are expected, not exceptional. • Our stakeholder complexity — members, coaches, enterprise buyers, alliances — is a feature for the right person: more surface area, more interesting problems, more leverage. • AI at BetterUp • Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.