openai - Account Director, Large Enterprise
Responsibilities
• Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan • Lead our enterprise prospects’ journeys from consideration to successful deployment • Partner with solutions and research engineering to build and execute complex customer programs and projects • Own a consumption revenue target • Manage consumption revenue forecasts • Analyze key account metrics to create reports and provide insights to internal and external stakeholders • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering • Support the recruitment and onboarding of other teammates • Support the development of company culture • We're seeking someone with experience including: • 10+ years selling platform-as-a-service and/or software-as-a-service • Achieving revenue targets >$2M per year for more than 3 years • Designing and executing complex deal strategies • Supporting the growth of fast-growing, high-performance companies • Working directly with c-level executives • Communicating technical concepts to customers and internal stakeholders • Leading high-visibility customer events (CAB, conferences, product launches, etc.) • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence • Additional language skills in Thai or Vietnamese is advantageous due to the roles regional coverage • Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
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