auror - Enterprise Account Manager (12-month fixed-term maternity cover)

London, Greater London, United Kingdom£68k - £83k/year2w ago

In Office Staff EMEA Software Retail Account Manager Enterprise Account Executive Account Management Product Marketing Reporting Salesforce Revenue Growth

Requirements

• Willingness to travel as needed. • Experience in retail Loss Prevention environments. • Experience operating within a land-and-expand SaaS model. • Knowledge of recognition technologies (LPR/ANPR, facial recognition) or security/crime prevention solutions. • We are looking for people who demonstrate a strong alignment to our Guiding Principles https://www.auror.co/company-careers. • Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. • If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best.

Responsibilities

• DEMONSTRATED SALES DISCIPLINE AND COMMERCIAL ACUMEN • Own revenue growth through structured account planning, opportunity identification, and alignment to executive business objectives. • Drive upsell, cross-sell, and renewal outcomes end-to-end, leading discovery, business case development, negotiation, and close. • Apply MEDDICC rigorously to qualify opportunities, map buying groups, and maintain deal accuracy across your portfolio. • Maintain disciplined use of Salesforce, Trumpet Deal Rooms and core sales tooling to ensure forecast accuracy, pipeline hygiene, and commercial visibility. • Systematically multi-thread across economic buyers and executive sponsors to accelerate deal velocity and de-risk revenue. • Anchor commercial decisions in quantified value and ROI, structuring multi-year agreements to maximise retention and ARR growth. • ARTICULATE THE VALUE OF THE AUROR PLATFORM • Lead executive presentations, demos, and strategic discussions that articulate the value of our platform in a way that resonates with decision-makers. • Deeply understand their business operations and context to help embed Auror Core and added functionality within their organisation. • BUILD EXECUTIVE-LEVEL PARTNERSHIPS • Establish and deepen relationships with senior retail executives and Loss Prevention leaders. • Lead strategic conversations that tie Auror's platform to enterprise priorities and measurable business impact. And position Auror as a long-term, enterprise-wide partner. • Manage customer expectations and internal alignment, ensuring product requests, escalations, and commercial commitments are structured and strategically prioritised. • Be an industry advocate, representing Auror at key events and shaping the way the retail sector approaches crime prevention. • EXECUTE THE LAND-TO-EXPAND MODEL • Partner with New Business during pilot and early deployment phases. • Assume full commercial ownership post-initial sale. • Build 12–24 month expansion roadmaps aligned to customer objectives. • Remove roadblocks and mitigate risks to swift deployment and expansion. • COLLABORATE FOR LONG-TERM SUCCESS • Partner closely with Customer Success, who leads Business Reviews and value realisation. • Partner with Product and Marketing to support strategic growth initiatives. • Project-manage complex deployments and proof-of-concept pilots, removing roadblocks to swift rollout. • Maintain accurate forecasting and pipeline discipline. • THIS ROLE REPORTS TO ELLEN DICK, DIRECTOR RETAIL PARTNERSHIPS – UK • [https://app.ashbyhq.com/api/images/user-content/d96e780d-bbaf-408e-bbdf-f094db92ab99/02a607ca-ff5f-49ce-993c-d3167b0ed952/Ellen.jpeg] • I've been with Auror for over a decade, scaling the business across three markets — Australia, New Zealand, and the UK. From early-stage growth through to enterprise sales, I've worked across customer success, commercial strategy, and retail partnerships at every stage of Auror's journey. • Today, I lead a team of Retail Partnerships Managers in the UK, driving revenue growth across our most strategic retail accounts. We operate with a high-performance culture anchored in commercial rigour, target accountability, and a genuine passion for what we do. I'm looking for someone who brings that same energy — hungry, collaborative, and ready to make an impact.

Benefits

• Competitive salary range: Depending on level of experience, a base salary of between £67,500 – £82,500 (IC4). • Sales Incentive: Eligible to participate in the Company's Sales Incentive Plan. • Generous annual leave: 29 days of annual leave per year, plus public holidays, so you can properly rest and recharge. • Wellness days: We offer 10 paid Wellness Days per year, which can be used for mental or physical health, medical appointments, or to care for an unwell family member. • Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend. • Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy. • Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to £375 GBP for expert sessions every year. • Private Medical Insurance: Auror covers the cost of your plan membership with Vitality, where you will also enjoy the benefits of their Vitality Programme for health and wellbeing. • Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one. • Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills. • Team love: We have regular team lunches and social events where most (if not all) activities are during work hours. • If you're excited about our mission and you have the experience and a passion for this role, please hit "Apply".