haut-ai - Enterprise Account Manager
Responsibilities
• Own and manage a portfolio of enterprise accounts, ensuring long-term success, retention, and revenue growth • Build deep, strategic relationships with key stakeholders and decision-makers on the client side • Act as a trusted advisor, aligning Haut.AI http://Haut.AI solutions with clients’ business objectives and KPIs • Lead onboarding and implementation for enterprise clients, ensuring a seamless and high-quality experience • Proactively identify expansion opportunities, including upsell and cross-sell, to grow account value • Monitor customer health, engagement, and performance metrics, and take action to mitigate risks • Partner closely with Sales, Product, and Marketing teams to advocate for customer needs and influence product development • Drive regular business reviews (QBRs) and strategic check-ins with clients • 5+ years of experience in Enterprise Account Management in tech company is a must • Proven track record of managing large, complex accounts and driving revenue growth • Strong commercial mindset with experience in renewals, upselling, and contract negotiations • Excellent stakeholder management skills, with the ability to engage C-level executives • Deep understanding of SaaS business models and customer lifecycle management • Strong communication, negotiation, and presentation skills • Experience working with eCommerce or digital platforms is a plus • Impeccable English; additional languages are an advantage
Benefits
• Competitive base salary with performance-based bonuses tied to account growth • Fully remote role with flexibility across EU time zones • MacBook and other equipment you need for a productive remote setup • Paid time off: vacations, personal days, sick leaves and Estonian public holidays • Opportunity to work with cutting-edge AI technology in a fast-growing industry • Collaborative and high-impact environment with direct influence on company growth • Strategic role with visibility into company direction and market expansion
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