patsnap - Senior Account Manager

• Develop new business targeting the region's leading enterprises and promising SMEs, and lead the full sales cycle from needs discovery, solution design, through negotiation and contract closure. • Build a strong pipeline and adopt a data-driven approach to sales funnel management, with accurate forecasting against targets. • Conduct professional negotiation of commercial agreements to close new logos and expand existing accounts. • Own and manage a portfolio of key enterprise accounts, driving renewal and expansion to ensure high customer satisfaction and retention. • Identify upsell and cross-sell opportunities across PatSnap's product portfolio and manage the entire customer lifecycle. • Build deep relationships with senior stakeholders across R&D, IP, legal, and innovation functions, acting as a trusted advisor who understands their business objectives and challenges. • Conduct customer onboarding meetings and quarterly business reviews, and resolve escalations and client issues with expertise across your book of business. • Stay current on major product updates to clearly articulate their value to clients.