jumpcloud - Account Manager - Singapore
Requirements
• 5+ years in account management, enterprise sales, or customer growth roles in B2B SaaS, with a proven record of high performance against revenue targets. • Experience owning large, strategic accounts, including individual relationships worth $500K+ ARR and deals of $1M+. • Demonstrated ability to run enterprise procurement and buying processes: RFPs, security and legal review, commercial negotiation, and multi-stakeholder sign-off. • Excellent presentation skills. You're confident presenting to C-level audiences, whether in a boardroom or on a stage. • A structured, repeatable sales approach, ideally grounded in a recognized methodology (MEDDPICC, Challenger, SPIN, Miller Heiman). • Experience working with and through partners and channel sales teams. • Technical curiosity: you can learn and credibly discuss identity, device management, and security concepts. • Comfortable collaborating across time zones with a globally distributed team, and willing to travel approximately 25% of the time. • Experience in identity, security, or IT infrastructure SaaS. • Experience in hyper-growth environments. • Where you’ll be working/Location: • JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. • This role is remote in the country of Singapore. You must be located in and authorized to work in Singapore to be considered for this role. • JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Responsibilities
• Own the full commercial relationship for a portfolio of strategic accounts, carrying a Net Revenue Retention target and driving expansion across the JumpCloud platform. • Lead complex renewals and expansions from first conversation through negotiation and close, including multi-year, seven-figure agreements. • Navigate enterprise buying processes end to end: procurement, legal, security review, and vendor management, setting clear mutual close plans and keeping deals on track. • Build genuine, trusted relationships with senior stakeholders, from IT and security leaders to CIOs, CFOs, and procurement heads. • Run high-quality executive business reviews: usage and value analysis, optimization recommendations, and a clear roadmap for what's next. • Work hand in hand with our partner and channel ecosystem, including resellers, distributors, and MSPs, to drive joint account plans and shared success. • Partner cross-functionally with Customer Success, Product, and Technical Support to make sure your customers get outstanding outcomes. • Represent JumpCloud in person: customer meetings, executive presentations, and regional events. Expect roughly 25% travel across the region.
Benefits
• A strategic book of business where every account matters and your impact is measured in millions, not activity metrics. • Direct reporting line to global AM leadership, with real influence on how we scale internationally. • APAC is our fastest-growing region, with marquee logos and significant whitespace still to capture. • A remote-first setup across ASEAN, with the travel budget and executive support to show up where it counts. • If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. • One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO • Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
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