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Airwallex - Staff / Senior Product Manager, Payments

UK - London3d ago

In Office Staff EMEA Banking Fintech Senior Product Manager Payroll Specialist Rails Public Policy Risk Management

Requirements

• 5+ years of product management experience building high-scale, mission-critical platform products in fintech, payments, or commerce infrastructure (Staff-level scope). • Hands-on domain expertise in card acquiring, embedded finance/platform payment models (marketplaces, payfac-like setups), or card-present ecosystems (POS/SoftPOS, EMV/NFC standards, terminal management). • Proven ability to engage deeply with engineering on complex architectural discussions covering API design, distributed ledgers, high-throughput transaction processing, and hardware/software interfaces. • Exceptional analytical rigor with a track record of structuring complex ecosystem workflows, leveraging data to drive strategic trade-offs, and solving ambiguous problems. • High agency, persistence, and an entrepreneurial bias for action—capable of executing fast and driving complex initiatives to completion in a high-growth environment. • Outstanding written and verbal communication skills; proven success influencing cross-functional teams and executive stakeholders across diverse international regions. • Bachelor’s degree or higher with strong academic performance, preferably with coursework in Computer Science, Engineering, or quantitative disciplines. • Prior experience designing or scaling developer-first payment APIs, unified commerce SDKs, or multi-sided platform architectures. • Hands-on exposure to deploying Generative AI, agentic workflows, or automated intelligence in fintech operations, transaction reconciliation, or onboarding. • Working familiarity with international card networks, alternative payment methods (APMs), cross-border settlement rails, and regional regulatory frameworks (UK/EU, APAC, or Americas). • APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS • To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. • Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. • EQUAL OPPORTUNITY

Responsibilities

• Own the vision, roadmap, and delivery plans for Airwallex’s platform payments and in-person commerce solutions, expanding our reach across key verticals, marketplaces, and global geographies. • Architect seamless integrations connecting POS terminal workflows and embedded platform checkouts directly to core clearing, ledgering, and multi-currency settlement engines—optimising for processing speed, fee netting, and dynamic routing. • Build developer-first APIs, unified commerce SDKs, and intuitive terminal management systems (TMS) that drastically reduce integration overhead for marketplaces, platforms, and third-party software vendors. • Pioneer AI workflows and autonomous agents across merchant onboarding, automated terminal setup, dispute/risk management, transaction reconciliation, and proactive loyalty/reward engine optimisations. • Expand capabilities around alternative payment methods (APMs), card acquiring, and integrated loyalty redemption loops to help platforms monetize payments and retain underlying sellers. • Ensure high-availability infrastructure (including offline POS processing resilience) while delivering tooling to help merchants satisfy regulatory mandates (PCI-DSS, EMV, PSD3/local frameworks) and manage platform risk. • Partner closely with Engineering, Hardware/Firmware, Commercial, Legal/Compliance, and Operations teams to build scalable feedback loops and launch high-impact products from concept to global scale.