choco - Senior Solutions Engineer
Requirements
• 5+ years of experience in solutions engineering, IT/ERP consulting, or systems integration. • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience. • Experience managing end-to-end API integrations, including requirements gathering, solution design, implementation, testing, deployment, and ongoing support across multiple customer environments. • Experience with low-code or automation tools such as n8n, Zapier, and Tray.ai http://Tray.ai. • Basic programming knowledge (e.g. JavaScript or Python) and working knowledge of REST APIs, JSON/XML, webhooks, authentication (OAuth, API keys), and data mapping. • Strong analytical and problem-solving skills with a collaborative, solution-focused mindset. • Excellent communicator with the ability to make complex ideas clear and simple. • This position requires in-office attendance 3 days per week in our Paris office. • Experience with the ERP or ordering systems common among food and beverage distributors. • Background in food distribution, supply chain, or B2B SaaS. • Familiarity with EDI, SFTP/flat-file integrations, or basic SQL. • Comfort using AI tools to speed up discovery, documentation, and integration builds. • Work on digitalizing core operating systems for food distributors, automating orders, sales and payments in a system that still largely runs on calls and spreadsheets. • Work with an AI product with proven product–market fit, already embedded in distributor workflows and directly affecting order accuracy, speed, and margins. • Join a global team across 6 countries and 40+ nationalities, building a company that has raised $300M+ and reached unicorn status (~$1.2B valuation) with the ambition to define this category end-to-end. • In return, you get real ownership, equity, and the support to do your best work, including competitive compensation, health and wellbeing support, and long-term benefits like a sabbatical (all localized by office). • Collaborate with people who want to own outcomes in a messy, real-world system and make it work at scale. • If you want to work on real problems, take ownership, and raise the bar, we should talk.
Responsibilities
• Independently design, build, and deliver complex, scalable, and secure integrations between Choco and customer systems using low-code tools (e.g. n8n and Tray.ai http://Tray.ai). • Own complex and strategic integration projects end-to-end, from technical discovery and solution architecture to go-live, ensuring quality, scalability, and long-term reliability. • Partner with Account Executives in pre-sales by leading technical discovery, proofs of concept, and integration scoping, advising on feasibility and solution design for complex customer requirements. • Act as a technical escalation point, troubleshooting critical integration issues, proactively identifying risks, and driving sustainable solutions. • Collaborate closely with Customer Success, Implementation, and Product teams, providing technical guidance, documenting integration designs, and influencing product improvements based on customer needs. • Mentor junior Solutions Engineers, providing technical guidance, sharing expertise, and supporting their development through complex projects. • Drive continuous improvement of integration architecture, processes, and best practices to increase delivery efficiency, quality, and scalability globally. • Independently make technical and architectural decisions within complex projects, escalating only major strategic decisions requiring broader alignment.
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