Baringa - Director, Financial Services - Health Insurance & Insurance Technology Transformation
Requirements
• Essential • Strong consulting experience within a recognised consultancy, specialist advisory firm or major insurer, with a focus on Health Insurance • Deep knowledge of the Health Insurance market, including private medical insurance (PMI), and of the insurance value chain across product, pricing, underwriting, claims and customer servicing • Strong understanding of the Health Insurance landscape, and the strategic, commercial and technology drivers of change • A track record of managing complex technology transformation, platform modernisation, data or operating model change engagements within insurance or financial services • Credibility with senior client stakeholders and the ability to translate complex issues into clear decisions and practical outcomes • Experience managing engagement delivery, including scope, plans, risks, quality, budgets and team performance • Experience leading multidisciplinary teams and coaching consultants, senior consultants and managers • Desirable • Experience in Global P&C or the wider Insurance market, with the ability to support our Global P&C and other Insurance sub-sector transformation work • An understanding of insurance technology platforms, data and vendor solutions, with transferable skills to support Global P&C and wider Insurance transformation • In-depth knowledge of the UK Health Insurance market and its key participants • Experience in specific Health Insurance areas, such as claims, provider and network management or digital customer journeys • Experience contributing to business development, proposals, proposition development and the growth of client accounts • Strong commercial judgement and an understanding of how to balance client outcomes, delivery quality and engagement economics • An existing network of Health Insurance client relationships • What a career at Baringa will give you • Putting People First. • Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: • Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. • Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. • Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. • Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. • Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success. • Diversity and Inclusion
Responsibilities
• Leading Health Insurance and Insurance technology transformation engagements and complex workstreams from initial assessment and design through to implementation • Building trusted relationships with senior client stakeholders, including CEOs, CIOs, COOs, business leaders and operational and technology teams • Assessing operating models, technology estates and change portfolios, and translating findings into prioritised roadmaps, business cases and practical improvements • Advising clients on market trends, emerging technology and AI, leading practice and the design of target operating models • Shaping and delivering technology-enabled transformation, including platform modernisation, core system migration, data re-engineering and re-architecting insurers' operating and technology models • Managing multidisciplinary teams, engagement plans, risks, budgets and delivery quality to achieve strong client outcomes • Supporting the origination, shaping and conversion of Health Insurance and wider Insurance opportunities and contributing to proposals and account development • Developing market-relevant propositions, credentials, thought leadership and go-to-market activity, including Baringa's cross-firm Health Insurance proposition • Raising the visibility of Baringa's Health Insurance and Insurance Technology Transformation capability through client conversations, industry engagement and internal collaboration • Coaching and developing consultants and managers, providing clear direction, constructive feedback and inclusive leadership • Working collaboratively across Baringa's sectors and capabilities to bring the best of the firm to clients and identify broader opportunities
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