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Jobs/Customer Service Manager Role/stanleygroup - Client Service Manager - Energy
stanleygroup

stanleygroup - Client Service Manager - Energy

Remote, US / Austin, TX / Chicago, IL - Hybrid+ Equity2mo ago
In OfficePrincipalNAAsset ManagementData AnalyticsCustomer Service ManagerCorporate CounselBuild EngineerReportingProgram ManagementGo

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Requirements

• ## Competencies: • Collaborative team player with the ability to work with cross-functional teams. • Excellent interpersonal and communications skills. • Outstanding organizational and logistical skills, ability to work under pressure. • Strong business focus, market/industry insight, critical thinking, process orientation and problem-solving abilities. • Ability to work independently, as well as collaboratively on a team. • Ability to meet deadlines. • Detail and results-oriented with excellent problem-solving skills. • Bachelor’s degree • 15+ years of relevant sales experience in the energy industry • VALUES: It is important the actions of our employees, that we call members, demonstrate our core values. We uphold these values as ethical citizens and responsible corporate stewards: • Integrity: We act with integrity, openness and fairness across all levels of our organization, working in partnership with our clients and communities to create a positive, lasting impact. • Excellence: We pursue excellence in all that we do, harnessing time, talent and resources to drive smart solutions, create value and deliver exceptional service. • Mutual Success: Building long-term, trusted relationships with our clients, partners communities and shareholders is central to how we create mutual success. • Commitment: We are a diverse, creative and inclusive team, with full authority and responsibility for doing the right thing in the right way, every time. • Membership: Independence and professional objectivity give us the freedom to control our destiny, protect our culture and better align client satisfaction, company performance and personal reward. • Stanley’s Approach to Flexibility • While some members choose to work out of their local office on a full-time basis, we offer a hybrid schedule for eligible positions consisting of two days a week in the office, two days a week remotely, and Friday being a flexible day that can be worked either in the office or at home. Eligible roles can also offer a compressed workweek schedule. Members who participate will be assigned a 9/80 work schedule, meaning every other Friday off!

Responsibilities

• Develop Power Delivery projects including Transmission (both HVAC and HVDC), Distribution, Substation, Battery Energy Storage System (BESS), Renewable Energy and Field Construction Management Service projects. • Develop Engineer, Procure, Construct (EPC) projects in the Power Delivery and Renewable Energy sectors. • Develop Program Management Office (PMO) engagements, including asset management, data analytics, program controls and reporting. • Develop associated studies, technical advisory, and analysis engagements. • Achieve new and add-on business with existing clients by developing and enhancing key client relationships and serving as one of the primary company contacts. • Provide leadership in the development of client relationships, capture planning, strategy, pursuit and proposal activities. • Participates in strategy development, market trends, business solutions, corporate strategy, scoping/costing and proposal preparation, interviews, presentations, and contract negotiations. • Communicate internally and report regularly on new business sales pipeline, client planning and opportunity tracking. • Actively participate in Go No/Go discussions and make recommendations for Go No/Go decisions. • Identify new business growth opportunities and work to meet return on investment goals.

Benefits

• Member-Owned. Member-ownership is at the heart of our culture, aligning client satisfaction, company performance, and personal reward. • Work-Life Balance. We realize there’s more to life than just work. • Paid Time Away. Stanley Consultants offers numerous paid holidays, generous paid time off (PTO), parental leave, and professional development leave. • Health Portfolio. We provide a comprehensive portfolio of health services including medical, dental, vision, FSA, HSA, Doctor On Demand, wellness reimbursement, and mental health resources. • Financial Health. We offer life insurance, short- and long-term disability insurance, identity theft protection, and many other benefits. • Professional Growth. When your skills grow, so do we, which is why we offer tuition assistance, professional society membership, and more. • Financial Rewards. We share our prosperity with members through company stock ownership, a generous 401K match, incentive compensation, and profit-sharing contributions to retirement 401K plans. • Click Here: A Great Place To Work • Learn more about Stanley Consultants in this short video:  Working at Stanley Consultants • Stanley Consultants does not welcome unsolicited resumes from staffing and recruiting agencies. Any unsolicited resumes submitted to Stanley Consultants, including but not limited to resumes submitted directly to Stanley Consultants members, or any of our representatives, will be deemed the property of Stanley Consultants.

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