annaautismcare - Market Launch & Operations Project Manager
Requirements
• 3+ years in project management, program coordination, business operations, operations, or chief-of-staff and PMO-style support at a fast-paced company • Demonstrated ability to run multiple concurrent projects to deadline with minimal oversight, with strong organizational and tracking discipline • Comfort coordinating logistics across many stakeholders at once (vendors, contractors, hiring managers, internal teams) and keeping all of it moving • Strong daily, hands-on use of generative AI tools (Claude preferred; ChatGPT, Gemini, Copilot acceptable) beyond casual use; you can talk concretely about workflows you have built • Excellent written English; clean, warm, professional communication on email, Slack, and async docs • Proven ability to work full-time US Eastern hours (approx. 9pm – 6am Philippine Time) and a stable, reliable home work setup • High standard for accuracy and discretion; you treat sensitive company, employee, and transaction data with appropriate care • Fluency with at least one major project management tool (Asana strongly preferred; Monday, Jira, Smartsheet, ClickUp acceptable), and familiarity with an ATS and/or HRIS • Experience launching new sites or markets, M&A integration, or multi-site and multi-state operations • Experience coordinating real estate buildouts, facilities, or high-volume hiring and onboarding • Experience supporting US-based startups or scale-ups from the Philippines • Experience in healthcare, behavioral health, or another regulated industry • Familiarity with MCP servers, Claude Projects, Cowork, and stitching AI tools to systems like Asana, SharePoint, Microsoft 365, or Salesforce • Experience in a high-growth or scaling startup environment • Comfort with light SQL, spreadsheet formulas, or no-code automation tools (Zapier, Make, Airtable automations) • Experience drafting or maintaining operational SOPs, playbooks, or process documentation • If you don’t meet every preferred qualification, we still encourage you to apply.
Responsibilities
• Project Management & Delivery • Own project plans, timelines, and trackers across multiple concurrent workstreams, holding the single source of truth on what is happening, who owns it, and when it is due • Run the operating cadence that keeps work moving: status updates, check-ins, risk flags, and dependency management, so nothing stalls quietly • Keep cross-functional projects coordinated and unblocked across Clinical Operations, Finance, IT, People Operations, and external vendors • Build repeatable playbooks for recurring project types (new-market launch, center buildout, clinic integration, vendor onboarding) so each one runs faster and cleaner than the last • Be the person leadership trusts with ambiguous, time-bounded asks: the kind of project where someone says “can you figure this out by Friday” and it actually gets figured out • New-Market Launch & Market Operations • Serve as the execution arm for the Implementation Director who owns a market’s P&L and operations: turn their priorities into tracked workstreams and drive the tactical work to done • Help bring the first center in a new market online by coordinating real estate and buildout operations: landlord and contractor coordination, permits and occupancy, furniture and equipment procurement, signage, IT, phones, internet, and supplies, so the center is ready for kids on schedule • Support hiring the first clinicians and clinic leadership in a new market: post roles, coordinate interview scheduling and candidate communications, manage offer logistics, and run a clean onboarding, including license and credentialing setup • Round out the contracts and vendor agreements a new market needs but does not yet have in place, and keep them organized, tracked, and renewed • For acquisitions, own the integration mechanics: EMR migration, HRIS and ATS setup, Microsoft 365 and email provisioning, credentialing and payer transitions, state-specific compliance filings, and harmonizing the acquired team’s policies and SOPs to ANNA’s • Support the ongoing operations of live markets: keep licensing and credentialing current, manage vendor and contract renewals, track operational metrics, and chase the long tail of recurring items so nothing slips through the cracks • The Broad Bucket of Operations • Take on operational projects that do not yet have a clear owner: vendor onboarding and license tracking, internal comms support, document and SOP cleanup, ad-hoc research, and similar connective-tissue work that keeps a fast-growing, multi-state company running • Partner with Clinical Operations, Finance, IT, and external vendors so operational processes plug cleanly into adjacent systems and do not create downstream rework • Pull together clean research, analysis, and options when leadership needs a decision supported quickly • Executive Leverage (Right Hand to the CEO) • Translate the CEO’s priorities into tracked, driven workstreams with clear owners, dates, and status, then own the follow-through until they close • Prep the CEO and the Implementation Director for the week and key meetings: pre-reads pulled together, materials in the right place at the right time, action items captured and chased to done • Build the trackers, dashboards, and lightweight reporting that let leadership see status at a glance instead of asking • Provide light coordination and scheduling support on the projects you own, with the judgment to know what to handle, what to surface, and what to deflect • AI-Native Workflow Building • Use Claude daily as your primary thinking, drafting, and execution partner: project plans, status updates, research, summaries, comms, and data cleanup • Build Claude Projects, Cowork workspaces, and reusable prompts and skills that codify how recurring execution work gets done at ANNA: launch playbooks, center-opening checklists, integration playbooks, vendor tracking, and project reporting • Identify manual or repetitive steps in our processes and replace them with well-scoped automations using Claude, MCP servers, Asana, SharePoint, and our other systems • Document every workflow you build so anyone on the team can run it; treat the workflow library as a product you own and improve over time
Benefits
• $24,000 – $38,000 USD (~₱1,400,000 – ₱2,215,000 PHP) annually, commensurate with experience • Full-time, US Eastern Time business hours (approx. 9pm – 6am Manila) • Flexible PTO; US holidays observed • At ANNA, we are working to transform autism care by combining rigorous clinical training, compassionate family-centered practice, and neurodiversity-affirming approaches. Our NDBI model supports each child’s strengths through play-based, developmentally informed care. This role is how we make sure that every time ANNA enters a new market, whether by opening a new center or absorbing an existing one, it comes online cleanly and runs well, so the operators and clinicians delivering that care can focus on kids and families. • Learn more about us: https://annaautismcare.com/about-us/ • Remote, Philippines-based, full-time US Eastern hours.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT