Vocca - Business Operations (Revenue & GTM)
Responsibilities
• Sales & GTM Ops • Own the CRM (Attio): pipeline structure, stages, fields, hygiene • Define and track funnel metrics (SQL, win rate, cycle length, ARR) • Build deal workflows, pricing logic and approvals • Support sales with clean data, dashboards and forecasts • Instrument meetings, calls, emails and demos in the CRM • Define activity standards, ensure data completeness, provide visibility on activity vs results • Implement compensation rules as the single source of truth; automate calculations, reporting and payout exports; make sure numbers are clear, trusted and undisputed • Own the sales tool stack (demo platform, telephony, call recording, integrations): reliability, adoption and proper usage across the team • Onboarding & Delivery Ops • Structure deployment workflows (from signed deal to live) • Track time-to-live, blockers and handoffs • Standardize configs, templates and playbooks • Billing & Revenue • Own the contracts → billing → cash collection flow • Work with tools like Hyperline, Stripe and invoicing • Track MRR, ARR, churn, expansion and cohorts • Ensure pricing is applied correctly (per site, per provider, per call) • Revenue Analytics & Strategic Projects • Build weekly and monthly revenue dashboards • Track unit economics (ARPA, gross margin, CAC, LTV) • Lead ad hoc analyses for leadership: market segmentation, territory design, pricing, capacity planning • Surface issues early. No surprises. • Process & Documentation • Write everything down (Notion) • Create SOPs so the company doesn’t rely on tribal knowledge • Make the org scalable from [25] to 100+ people • This role is for you if • 3–6 years in RevOps, Sales Ops, BizOps in a SaaS / startup that scaled • Very strong with tools and wants to build from the ground up (CRM, spreadsheets, automation) • Structured thinker, you prioritize your task according to the impact on your yearly mission : scale sales and attain 10M in ARR. • You're structured, pragmatic, and execution-driven • You're comfortable working directly with founders • You care about data, but even more about things actually working • Fluent in French, Professional English • We hire people, not roles. • If you're excited about our opportunities but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? • we'd love to hear from you. • If you identify yourself as a woman • We'll be thrilled to receive your application!
Benefits
• Executive contract (cadre) on a forfait-jours basis, with ~8–12 RTT days per year (depending on the year's public holidays). • Hybrid rhythm from Paris: 3-4 days at the office, 1-2 day per week remote. • MacBook provided. • Meal vouchers: €9 per working day (55% covered by the company). • EGYM Wellpass (Gymlib). • Health insurance: 50% of Alan covered. • Public transport: 50% of Navigo covered. • Annual offsite and multiple team events throughout the year. • Recruitment process • Recruitment process • 1️⃣ Discovery call (30 min) with our Talent Acquisition Manager • Discovery call • 2️⃣ Hiring Manager interview (45 min) with Robin, Head of Revops • Hiring Manager interview • 3️⃣ Case study (1hr) with Alexandre, and Robin • Case study • 3️⃣ Culture / founder fit (1hr) with Eliott, CEO and/or Hugo, CTO + coffee with the team • Culture / founder fit • 4️⃣ Reference check • Reference check • Offer ! • We aim to keep the process within 30 days. You’ll receive continuous feedback throughout. • An entrepreneurial adventure, with a supportive, high-energy, execution-focused team • An entrepreneurial adventure • A product already live, with delighted customers in a fast-growing market (healthcare automation, voice AI) • product already live • fast-growing market • A true scaling phase, with everything still to build • scaling phase
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