Ode with Anthropic - Office Manager (SF)
Requirements
• Plan and support team events, offsites and in-office weeks, covering every detail from start to finish, plus the surprise-and-delight moments that make Ode feel like Ode • Facilitate the new hire day one experience: desk setup, equipment and access cards, ready on arrival • Host every visitor, client and candidate with a warm, professional welcome • MOVES AND SEATING • MOVES AND SEATING • Run the logistics of seating changes, moves and new-floor setups, and keep the team informed at every step • SYSTEMS AND PLAYBOOKS • Build and run one place for office requests, with clear response times and follow-through • Manage guest access, inventory and office records • Write and maintain office playbooks and the team FAQ • Help translate our operations to new and upcoming locations, supporting where needed • Use AI to automate workflows wherever it can do the job better • SAFETY • SAFETY • Run our EHS program, fire drills, and first aid and CPR readiness • WHAT SUCCESS LOOKS LIKE
Responsibilities
• OFFICE OPERATIONS • OFFICE OPERATIONS • Run day-to-day operations of our SF headquarters, including supplies, equipment, furniture, mail and packages, and building access • Run our lunch and snack programs end to end: menus, headcounts, delivery schedules and vendor performance • Manage office spend against budget, invoices and expense tracking • Run regular facilities audits to keep the space well maintained, fully stocked and ready for clients and candidates • OFFICE COMMUNICATIONS • Own all office communications, so the team always knows what's changing, when and why • Give the team clear ways to share feedback, and act on what you hear • Make sure everyone knows where to go to ask for help or report an issue • Set the bar for clear, timely, friendly communication across every office update • BUILDING AND VENDORS • Be our day-to-day contact for building management, covering access, work orders, service requests and vendor certificates of insurance • Track vendor performance against service levels, and escalate when something slips • Keep vendor relationships strong and flag upcoming renewals • The office runs smoothly day to day, and the team knows exactly where to go for help • You've built strong relationships with building management and our core vendors • Office requests come through one place, with clear response times • You've automated a few repetitive tasks with AI • You're helping plan our next phase of space, and the team feels informed along the way • YOU MAY BE A GOOD FIT IF YOU • Have 4+ years running an office or workplace operations, ideally at a startup or fast-growing company • Are excited to use AI in all things office management, and to automate anything that can be automated • Have managed vendors and worked within a budget • Take ownership from start to finish and close every loop • Stay calm and kind when three things break at once • Read people well, can empathize and is an excellent communicator • Have low ego, high standards and a sense of humor • STRONG CANDIDATES MAY ALSO HAVE • Supported an office move, buildout or expansion • Supported more than one office or floor • A hospitality or events background • CPR or first aid certification • Our Values • Our Values • Overdeliver: We are writing the playbook on how to create enterprise value with LLMs, and building our reputation as the world’s best applied AI team. • Overdeliver: • Overuse AI: We go out of our way to experiment with the latest tools and share what we learn with our teammates - building a culture at the frontier. • Overuse AI: • Over "engineer" the culture: For every big decision, we ask “would this make Fractional a better or worse place for our team?” • Over "engineer" the culture: • Location • Location • San Francisco, CA • San Francisco, CA • Full time, on site Monday through Thursday, plus some Fridays as needed, in our Financial District office, San Francisco • Typical hours 8:30am (or earlier) to 5:30pm, with flexibility for early mornings, moves and evening events • Able to lift up to 25 lbs, with or without reasonable accommodation
Benefits
• $115K – $135K • Offers Equity • 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. • 📈 401k with Matching: Invest in your future with our company-matched retirement plan. • 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. • 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. • 🚑 Health FSA: Manage out-of-pocket health expenses effectively. • 🚌 Commuter Benefits: Make your travel to work easier and more affordable. • 🏥 Life Insurance: Providing peace of mind for you and your loved ones. • 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. • Ready to join us? • Ready to join us?
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