reflow - Founding Enterprsie Account Executive
Requirements
• 3-5 years as an SDR or BDR, ideally selling B2B SaaS or enterprise software. • Entrepreneurial: Former founder or early employee in a startup who thrives in ambiguity. • Hungry to step into a true AE role and own deals end-to-end. • Comfortable running discovery calls and demos, even if you’re still sharpening your close. • Curious, coachable, and proactive, you ask great questions and iterate fast. • Clear, confident communicator who can translate complex products into simple value. • Organized and process-minded, but not rigid, you thrive in early-stage ambiguity. • Exposure to analytics, data, productivity, BI, or workforce software • Experience selling to ops, finance, people, security or technical stakeholders • Startup experience or desire to grow into leadership over time.
Responsibilities
• To drive sales growth for existing clients through strategic account management and relationship building with key decision makers within targeted industries. • Developing a comprehensive understanding of client needs to tailor solutions that align with their business objectives while maintaining Reflow's brand integrity. • Identifying new opportunities by conducting market research, attending industry events, and leveraging existing relationships for referrals within the targeted vertical markets. • Managing a portfolio of accounts to ensure consistent communication, service delivery excellence, and timely follow-up on sales leads generated through various channels such as cold calls, emails, social media outreach, etc. • Collaborating with cross-functional teams including marketing, product development, customer success, and technical support to provide a seamless experience for clients across all touchpoints of their journey from awareness to retention. • Regularly reviewing sales performance metrics such as win/loss ratios, deal sizes, client satisfaction scores, etc., with the team leader or manager on an individual basis and collectively during weekly meetings to identify areas for improvement in account management strategies. • Providing exceptional customer service by promptly addressing any concerns raised by clients through effective communication channels such as phone calls, emails, live chat sessions, social media interactions etc., while ensuring a positive brand image is maintained at all times. • Staying up to date with industry trends and best practices in account management techniques that can be shared during team meetings or one-on-one discussions for continuous learning and improvement among peers within the organization.
Benefits
• Real AE ownership, not a “promotion in name only.” • Work directly with founders on live deals and GTM learning. • Accelerated growth: you’ll see how pricing, positioning, and sales strategy get built from scratch. • Massive career leverage, early AEs here will shape the sales playbook and grow with the company. • This is a role for someone who wants to learn fast, close real deals, and grow into a top-tier AE while helping define how Reflow sells. • We’re flexible on setup (contract or full-time), but you’ll need to move fast, experiment relentlessly, and be obsessed with learning how customers buy and succeed. • We offer competitive pay based on the market and where you’re located. The salary ranges in our job postings are intentionally wide because they need to cover both U.S. and international candidates. Our final offer will depend on things like your experience, skill set, and location.
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