The New York Times - Research Lead, Wirecutter
Requirements
• Bachelor of Arts/Bachelor of Science in a relevant field • 8+ years of research and insights experience. • 8+ years of experience implementing a range of research methods (qualitative and quantitative) and design thinking techniques based on the problem to be solved • 3+ years of experience in the e-commerce industry, or shopping experiences. • 3+ years of experience moderating qualitative research and facilitating brainstorms and workshops with partners. • 3+ years of experience summarizing complex findings into compelling narratives and visualize insights for diverse audiences with actionable insights. • 4+ years of experience in the e-commerce industry, or shopping experiences • 2+ years of experience working on a product with a subscription-based model • 2+ years of experience using behavioral data alongside research (either qualitative or quantitative) to provide a holistic picture • Experience creating buy-in with cross-functional partners • 1+ years understanding the role of AI within the shopping experience
Responsibilities
• Lead research through a human-centered design approach to identify opportunity areas, alongside Product, Design, and Editorial teams • Test prototypes, create surveys, and run alpha and beta programs • Evaluate impact on trust and relationships with Wirecutter • Complement research with behavioral data, proprietary and industry research, and A/B testing results to provide a holistic view of our users. • Be a resource and partner to researchers across Marketing, Cooking, News Product, The Athletic and Games to identify opportunities to collaborate and avoid duplicative product work. • Manage external research vendors to support moderation, fieldwork, and analysis, ensuring high-quality and efficient project execution. • Contribute to the collaborative culture of Audience Insights and Wirecutter; help The New York Times understand, and build empathy for, our audiences. • Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world. • You will report to the Managing Director, Games and Wirecutter Audience Insights
Benefits
• For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs. • The annual base pay range for this role is between: • $150,000—$165,000 USD • Candidate Use of GenAI Tools: • We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process. • If you’re an engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment. • The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.
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