heidihealth.com.au - Account Executive (SMB)
Responsibilities
• Own deals from the first qualified conversation through to close, working with our deployment and customer success teams to get clinics using Heidi successfully. • Turn inbound interest and product usage signals into paid adoption. Work out where one clinician’s enthusiasm could become a rollout across the business, and bring the right people into the conversation. • Shape and execute our outbound motion to create a scalable % of sourced deals. • Get close to how each clinic works. Run discovery and demos that connect Heidi to the problems clinicians, managers and owners actually want to solve. • Own your revenue number and the pipeline needed to deliver it. Know your opportunity volume, conversion rates, deal sizes and sales cycle well enough to spot a shortfall early and act. • Find where deals get stuck. Apply sales frameworks where they improve decisions and win rates, with enough judgement to keep straightforward deals moving quickly. • Use AI and tools like HubSpot and Omni to reduce repetitive work, understand your accounts and improve how you sell. Test ideas, measure the result and share what works. • Feed what you hear back into the business: why customers buy, why they hesitate, what competitors are doing and what would make adoption easier.
Benefits
• You’ll join a team measured on real-world impact, not press cycles. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see. We’re medicos, engineers, builders and designers who’ve felt (on every side of the equation) what non-care feels like, the moral and practical toll as a provider or receiver. • Building what we’re building isn’t always easy. Standard tech playbooks routinely fail in healthcare, and the friction of the medical system will test your perseverance. But we didn’t choose easy, we chose a purpose-driven mission that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognize that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it. • True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally. • WE TAKE CARE OF YOU. • We offer comprehensive private medical and dental cover through Bupa, 24/7 mental health, coaching and wellbeing support through Sonder, a £100/month Healthy Heidi's wellness stipend, a £500 home office budget, a £700 annual learning and development budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to £7,000, up to four weeks of work from anywhere per year, Recharge Days after major milestones and busy periods, 10 days per year of clinical leave for eligible clinical roles, and a hybrid working environment with 3 days in the office. • HEIDI’S COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
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