NICE - Senior Customer Success Manager, Enterprise, Actimize

United Kingdom - London - Hybrid1mo ago

In Office Senior EMEA Software Assistant Controller Customer Success Manager Head of Customer Success Customer Success Reporting Financial Analysis Stakeholder Management Account Management

Requirements

• A solution-oriented mindset with a passion for customer success and continuous improvement. • solution-oriented mindset • Exceptional communication and stakeholder management skills, with the ability to influence at all levels. • Exceptional communication and stakeholder management skills • Proven experience in building and nurturing strategic relationships across complex organizations. • building and nurturing strategic relationships • Minimum Bachelor’s degree in Business, Finance, Computer Science, or a related field. • Bachelor’s degree • 5+ years of experience in customer success, account management, or software delivery—preferably in a SaaS or enterprise software environment. • Familiarity with AML/Fraud domains and regulatory technology is a strong advantage. • AML/Fraud domains • Experience in program/project management and a technical background is beneficial. • program/project management • Multilingual capabilities, especially in European languages, are a plus. • European languages

Benefits

• Enjoy NiCE-FLEX! • Enjoy NiCE-FLEX! • At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. • Requisition ID: 10879Reporting into: Team Lead, ControllerRole Type: IC • Requisition ID: • Reporting into: • Role Type: • #LI-Hybrid • NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. • Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.