CipherHealth - Vice President, Product Management

• Lead go-to-market. Partner with Marketing, Sales, and CS on positioning, pricing, packaging, launch, and adoption. • Lead go-to-market. • Measure and iterate. Define success metrics and OKRs, instrument products, and use quantitative and qualitative signals to guide the roadmap. • Measure and iterate. • Manage the product lifecycle. Balance new bets, growth initiatives, technical investment, and maintenance across the portfolio. • Manage the product lifecycle. • Build and lead the team. Hire, mentor, and grow product managers; establish a healthy, high-performing product culture and craft. • Build and lead the team. • What You'll Own • What You'll Own • 1. Build and Operate the Agentic PM Loop • You will stand up and continuously improve a fleet of product-analyst agents that augment the entire product team. These agents should be able to: • Summarize support tickets into digestible themes and severity signals • Summarize support tickets • Cluster feature requests across channels to surface demand patterns • Cluster feature requests • Watch competitors and flag meaningful moves, launches, and positioning shifts • Watch competitors • Analyze churn to explain why customers leave, not just how many • Analyze churn • Identify customer pain themes from unstructured feedback across sources • Identify customer pain themes • Summarize sales calls and Gong calls into structured insights and objections • Summarize sales calls • Gong calls • Monitor usage analytics to detect adoption, friction, and drop-off signals • Monitor usage analytics • Generate weekly opportunity reports that synthesize the above into prioritized bets • Generate weekly opportunity reports • Draft first-pass PRDs so humans start from a strong draft rather than a blank page • Draft first-pass PRDs • You own the quality, reliability, and evolution of this "Product Analyst" agent layer. You treat it as a product in its own right, defining requirements, measuring accuracy and adoption, and iterating on the leverage it creates for the team. The agentic loop doesn't replace product craft; it accelerates discovery, sharpens prioritization, and gives your PMs more time for strategy and customers. • 2. Run the Product Council System • Product decisions at our company happen through Product Councils, and you are the steward of this operating model. • Product Councils • Each product has a recurring Product Council that runs Epic and Sprint planning for its area. • Each product has a recurring Product Council • Each council produces a roadmap for its area, grounded in customer discovery, business value, and the outputs of the agentic PM loop. • Each council produces a roadmap • You ensure councils are well-run, cross-functional, decisions are evidence-based, and priorities ladder up to company strategy. • 3. Chair the Strategic Product Council • You lead the Strategic Product Council, the body that sits above the individual councils and sets company-level product direction. • Strategic Product Council • Approves the roadmaps produced by each Product Council. • Approves the roadmaps • Allocates resources across our various Threads (strategic investment areas), making the hard trade-offs about where the company invests for maximum return. • Allocates resources • Threads • The Team • The Team • You will lead a lean, high-leverage product organization: • VP, Product (you) — sets the product vision and strategy, runs the Strategic Product Council, and is accountable for the overall product portfolio and its outcomes. • You manage the agentic PM loop across all products, owning the agents, their outputs, and how they plug into the council system. • manage the agentic PM loop • You coach the team on our process and on product craft—teaching PMs how to run discovery, write great PRDs, prioritize ruthlessly, work effectively alongside agents, run councils, and produce roadmaps that survive strategic review. • coach the team on our process and on product craft • What Success Looks Like • A clear, trusted product vision and strategy that the company rallies behind. • Roadmaps that are evidence-based, customer-driven, and clearly tied to resourced Threads. • Products that ship on a healthy cadence and move the metrics that matter (adoption, retention, revenue). • The agentic PM loop reliably shortens the path from signal to decision. • Product Councils run crisply, with genuine cross-functional engagement from Sales and CS. • A strong, growing product team that excels at both classic PM craft and our agent-augmented process. • Proven product leadership. 10+ years in product management with several years leading and scaling product teams; a track record of shipping products customers love. • Proven product leadership. • Product craft. Deep fluency in discovery, prioritization frameworks, roadmapping, PRD writing, metrics/OKRs, and the full product lifecycle. • Product craft. • Strategic judgment. You make and defend hard resource-allocation and trade-off decisions across competing priorities. • Strategic judgment. • Agentic mindset. You believe AI agents change how product work gets done, and you have hands-on instincts for designing agent workflows—defining requirements, evaluating outputs, and iterating on quality. • Agentic mindset. • Cross-functional leadership. You bring Sales, CS, Engineering, Design, and Marketing together and hold them to a high bar. • Cross-functional leadership. • Customer and data obsession. You ground decisions in customer insight and data, not opinion. • Customer and data obsession. • Coach and multiplier. You grow the people and the process around you. • Coach and multiplier. • How We Invest In You • Healthcare that begins on your first day: • Healthcare that begins on your first day • Generous company-funding of our health, vision, and dental plans • Short and Long-Term Disability • Life and Personal Accident Insurance • $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases • Employee Assistance Program (EAP) • Adoption Assistance • Retirement: 401(k) at three months of employment — with a match upon enrollment! • Retirement: • Time away • Discretionary PTO + 13 paid holidays • Parenthood: Competitive paid parental leave and flexible return to work policy • Recognition • Generous Employee Referral Program - earn cash for each employee referral that is hired • Yearly Cipher-versary stipend • Ci-Phives - receive public kudos and gift cards from peers and managers • Culture • Monthly All Teams Meetings • Employee Resource Groups such as Rainbow Room and BIPOC Group • Internal Webinars and robust onboarding / training programs • Remote-first team: $50 per month reimbursement in your check for WFH expenses • You’ll receive a new Macbook laptop, other hardware, and company swag upon hire