Cision - Account Director
Requirements
• 5–10 years in enterprise account management, client success, or sales as an individual contributor within SaaS, subscription solutions, media, PR, communications, or marketing. • Consistent history of meeting or exceeding retention, upselling, and commercial KPIs. • Deep familiarity with corporate PR workflows (newswire distribution, media monitoring, analytics). • Consultative style with the gravitas to independently influence C-suite stakeholders. • Highly motivated, accountable, and capable of thriving autonomously in a fast-paced environment. • Fluent in English; proficient in MS Office and CRM systems (Salesforce preferred). • Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them. • CisionOne • Brandwatch • PR Newswire • Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Responsibilities
• Take full individual ownership of key Singapore accounts to drive high retention rates and ensure clients maximize our corporate workflow solutions—including newswire distribution, content strategy services, media monitoring, insights, and social media tools. • Maintain regular, proactive contact with key stakeholders to understand their evolving corporate PR, marketing, and digital requirements while upholding the highest service standards. • Achieve or exceed individual quarterly and annual retention, renewal, and growth targets through strategic upselling and cross-selling. • Leverage networking and internal stakeholder mapping to identify and secure new business streams, whitespace opportunities, or subsidiary brand adoption within existing client ecosystems (10% hunter focus). • Keep a pulse on industry trends, gather product feedback, and monitor competitor activity within the Singapore market. • Provide regular weekly, monthly, and ad-hoc sales updates to leadership—including account performance, forecasting, and product insights—while collaborating smoothly with internal editorial, operations, and product teams.
Benefits
• Annual Leave 15 days, Additional Company Holidays, Maternity Leave, Paternity Leave, Shared Parental Leave, Childcare Leave, Public Holidays, CPF • Global Employee Assistance Programme (EAP) • Group Medical Insurance • Office Location: 300 Beach Road, The Concourse, #14-04/06, Singapore 199555
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