kpler - Sales Specialist – AI Products
Requirements
• 5+ years' experience in a customer-facing technical role, such as Sales Engineering, Solutions Consulting, Technical Account Management or a technical analyst position with a strong commercial focus. • Hands-on experience with Large Language Model (LLM) products, including prompting, agentic workflows, tool calling and an understanding of model limitations and context management. • Strong API knowledge, including REST, authentication methods and rate limits, with the ability to read and troubleshoot technical documentation. • Comfortable using Python or notebooks to prototype demonstrations and explore technical use cases. • Excellent presentation and communication skills, with the ability to engage confidently with both technical audiences and senior business stakeholders. • Strong commercial awareness, with the ability to articulate product value, support pricing discussions and build compelling business cases and ROI propositions. • Experience supporting technical integrations and working with cross-functional teams, including Product and Engineering. • Excellent written and spoken English. • A proactive, curious and customer-focused approach, with the ability to translate complex technical concepts into clear, practical business value. • We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us? • We make things happen • We act decisively and with purpose, going the extra mile. • We build together • We foster relationships and develop creative solutions to address market challenges. • We are here to help • We are accessible and supportive to colleagues and clients with a friendly approach. • Our People Pledge • Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.
Responsibilities
• Deliver discovery-led, tailored demonstrations of Kpler's AI Assistant and MCP server to prospective and existing customers, engaging stakeholders from analysts through to C-level executives. • Design and deliver hands-on customer workshops, identifying relevant use cases, developing tailored prompts and workflows, and supporting ongoing adoption through customer enablement. • Develop reusable workshop formats, demonstration materials and prompt libraries to support consistent customer engagement and product adoption. • Own the technical narrative around Kpler's MCP server, clearly explaining tool calling, authentication, single sign-on (SSO), integrations, data scoping and permissions, including how customer data is accessed and protected. • Support customers with integrating Kpler's MCP into their existing technology environments, including Claude, ChatGPT, Microsoft Copilot Studio, internal agents, notebooks and BI platforms. • Work closely with Account Executives and Customer Success teams to support customer evaluations, trials and proof-of-concept engagements, helping address technical questions and remove barriers to adoption. • Support commercial discussions around AI product packaging, pricing and value propositions, building compelling ROI cases and confidently addressing customer objections. • Gather and communicate structured customer feedback to the AI Product team, identifying product gaps, technical blockers, integration challenges and opportunities to influence the product roadmap. • Collaborate with Engineering, Product and Marketing teams to resolve technical challenges, develop customer-facing content and support AI product education across the business. • Contribute to pipeline development through account and stakeholder mapping, opportunity qualification, industry events and customer engagement.
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