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Jobs(30,165)/Account Manager Role(957)/Mentimeter (3) - Global Account Director - Strategic Accounts
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Mentimeter

Mentimeter - Global Account Director - Strategic Accounts

Stockholm - Hybrid2d ago
In OfficeDirectorEMEAFintechPharmaceuticalsAccount ManagerCustomer SuccessAccount ManagementBusiness Development

Responsibilities

• Own the global strategy, executive relationships, and commercial direction for a portfolio of Mentimeter's most strategic accounts • Build and maintain multi-year account plans that connect Mentimeter's value to each customer's business priorities • Develop and maintain C-suite and senior executive relationships across regions, functions, and buying groups • Lead Executive Business Reviews that move conversations from product usage to business transformation • Coordinate regional Strategic Account Managers and Customer Success Managers around shared priorities - creating alignment without managing them • Identify expansion opportunities and guide their commercial development across complex, multi-region deals • Define the frameworks, playbooks, and best practices that will shape how Mentimeter manages global accounts long-term • Act as a strategic thought partner to the VP Strategic Accounts on portfolio direction, account prioritisation, and future growth • What makes you the right person • The non-negotiable is this: you have experience coordinating global enterprise accounts or programs across regions without owning those regions directly. You understand how the pieces fit together - the regional teams, the executive sponsors, the buying dynamics - and you know how to make all of them point in the same direction. • Beyond that, we're looking for: • A career built around large, complex enterprise accounts - whether through strategic account management, global alliance management, or enterprise business development • Experience in, or strong connections to, management consulting, financial services, or pharma (Mentimeter's priority verticals for this role) • Evidence that you've built something - a new account model, a new market, a new structure - not just maintained what existed • The ability to operate at C-suite level with credibility and substance, not just access • Genuine interest in a role where your influence comes from being the most well-prepared person in the room, not from having the biggest team • Fluent English; multilingual is a plus (we're an English-first organisation with 30+ nationalities) • This is not a role for someone who needs a well-defined playbook to execute. It's a role for someone who writes the playbook. • What it's not • You're not a new business hunter - our Account Executives own new logo acquisition • You don't manage people - this is an individual contributor role • You don't own Customer Success, implementation, or technical support • Please note that this position is located onsite at our office in Stockholm with a hybrid setup. The starting date is flexible, but ideally in November.

Benefits

• AI and Hiring at Mentimeter

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