Qualio - Customer Success Associate
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Requirements
• 1-2 years in a customer facing role managing B2B customer relationships, preferably in SaaS • Proven expertise in driving win-win outcomes in contract negotiations • Proven track record in expansion / sales focused opportunities • Demonstrated experience as a trusted advisor to customers • Adaptability to take on new projects and adjust to changing priorities • Great communication skills across multiple mediums (video conference, phone, email) • Experience with Salesforce, Catalyst, GSuite (or similar softwares) • Exceptional organizational and time management skills • The ability to thrive in a fast-paced environment
Benefits
• In addition to playing an important role in building Qualio, you'll receive: • Competitive salary • Flexible holidays • Unlimited Time Off • Professional development stipend • Working space allowance / home office budget • Opportunity to make a difference through helping life-saving products to get to market • A note to candidates: • Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.
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