duna - Product Manager (Senior/Staff)
Requirements
• Senior or staff-level product experience with complex, technical products. Experience with B2B platforms, APIs or developer-facing tools is a plus but not required. • You can break down complex user journeys, and read their performance. You have used those insights to improve conversion on funnels you owned. • You care about craft, and have shipped user-facing interfaces at scale. You notice the importance of details to build a surprisingly great product. • You can reason about systems, understand and shape new primitives required to build products which are both scalable and flexible. • You're comfortable going deep with engineers on data models, APIs and architecture trade-offs. • You prototype, test ideas quickly and use AI in your own work where relevant to give you and your team leverage. • You are a clear communicator who can articulate strategies, reasoning and decisions for others. • Experience in KYC or compliance is not required. We care more about how you think about platforms, data and user journeys. • We're a remote-first, fast-moving team of builders looking for exceptional people who love to create, build, and ship. Beyond passion and grit, we highly value curiosity, authenticity and kindness. • If this sounds like you, we'd love to hear from you! • PS. We are looking to hire passionate people from a variety of backgrounds. So even if you don't check all the boxes, we welcome your application!
Responsibilities
• Own the product strategy, roadmap and execution for your product engineering team (Connect), responsible for Duna’s Onboard and Lifecycle products • Contribute to Duna’s product strategy, alongside our founders and Duna’s first PM • Set and execute on conversion outcomes for the onboarding funnels of Duna’s customers • Shape how customers integrate with Duna for their user onboarding and updates, from API-first, to embedded components, all the way to a fully Duna-hosted onboarding experience • Work day to day with engineering and design to turn customer feedback into frictionless product experiences for them and their users • Set the bar for onboarding quality across every Duna customer and configuration, as you build and improve interfaces used by thousands of businesses every month
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