Crisp Recruit - Global Intake & Executive Administrative Assistant

Remote1w ago

Remote Mid WW Legal Administrative Assistant Microsoft Office Document Management Executive Support Case Management

Requirements

• Legal Experience: 2–3+ years supporting attorneys in a U.S.-based law firm, particularly in personal injury. • Technical Proficiency: Strong knowledge of Clio, Microsoft Office 365, CRM systems, and document automation workflows. • Technical Proficiency: • Communication Skills: Native or near-native English with excellent phone presence and written communication. • Organizational Skills: High attention to detail, excellent organizational skills, and the ability to manage competing priorities while balancing multiple responsibilities. • Independent Work: Self-motivated with the ability to anticipate needs, exercise sound judgment, and operate autonomously. • Independent Work: • Remote Work Readiness: Comfortable working remotely while maintaining consistent availability, responsiveness, and effective collaboration during the firm's preferred 10:00 AM–6:00 PM Eastern working hours. • Remote Work Readiness:

Responsibilities

• Executive Support: Manage calendars, email inboxes, scheduling, task prioritization, and administrative follow-up for Jon Hawk to improve his efficiency, organization, and day-to-day productivity. • Executive Support: • Client Intake: Answer, screen, and route approximately 10–20 incoming calls per day, conduct initial client intake, and provide a professional first impression to clients. • Client Intake: • Clio Management: Assist with data entry, case management, document template creation, and workflow automation in Clio to help facilitate the firm's transition to the platform. • Clio Management: • Office Organization: Maintain organized filing systems, document management, and task tracking to streamline operations. • Office Organization: • Team Collaboration: Provide overflow support for assigned projects in marketing and operations as needed. • Team Collaboration:

Benefits

• Growth and Autonomy: Directly contribute to the firm’s success by supporting leadership and managing key processes. • Growth and Autonomy: • Operational Impact: Play a key role in supporting firm leadership, improving daily operations, and helping streamline workflows during the firm's transition to Clio. • Operational Impact: • Collaborative Environment: Join a growing personal injury firm where your contributions will directly influence operational efficiency and future growth. • Collaborative Environment: • Impactful Work: Engage in meaningful interactions that shape client experiences and provide critical support to the team. • Impactful Work: