DEPT® - Account Director - US Remote (Ideally NYC)
Requirements
• An experienced Director who is already operating at the top end of the level • Experience independently running a sizeable account or multiple workstreams • Confidence, credibility, and composure with clients, including comfort pushing back and handling difficult conversations • Comfort working with multiple client stakeholders within a complex organization • A strong commercial and operational grip on scopes, budgets, and resourcing • A people leader who has managed and developed a team • A proactive, low-ego approach, happy to be the engine of the account • Experience on heavy tech projects or creative/media workflows with a complex client
Responsibilities
• Serve as the key day-to-day client contact, building strong, trusted relationships with stakeholders across the account • Lead client meetings, including status calls, briefings, work presentations, and reviews, with confidence and clear direction • Manage the team across individual workstreams, setting priorities, keeping work moving, and ensuring quality stays high • Partner closely with Delivery to make sure projects are well planned, properly resourced, and land on time • Work with craft teams (e.g., creative, strategy, technology) to brief clearly and deliver great work for clients • Own timelines and scope across workstreams, flagging risks early and managing changes with both the client and the team
Benefits
• We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. • We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. • At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. • We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package: • Healthcare, Dental, and Vision coverage • 401k plan, plus matching • Paid Company Holidays • WE SUPPORT YOU BEING YOU:
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