jumpcloud - Director of Global Account Management - India

• 8+ years of experience leading and managing teams of account managers • A demonstrated track record of driving proactive expansion within existing accounts, consistently increasing ARR and securing upsells while retaining key customers • 3+ years of experience selling a SaaS platform for a high growth US-based company into customers in multiple geographies (including Enterprise in the US) • Experience working with technically complex software platforms and selling into technical customers • Strong ability to inspire all levels of your team. • Ability to listen, articulate positions, and advocate for customers. And, challenge assumptions respectfully and give and receive feedback with grace • Creative problem solving ability to identify obstacles and viable solutions • Outcome-orientation. Ability to articulate the desired outcome and work collaboratively to create a path to achieve it. • Excellent communication, collaboration, facilitation, and presentation skills, at all levels of the organization and with customers • Direct experience leading sales operations/deal desk team members • Domain relevant experience with IT-related technologies such as directory services, LDAP, RADIUS, SAML, MultiFactor Authentication, MDM, or similarly complex technologies • Where you’ll be working/Location: • JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. • This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. • JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.