Zuora - Enterprise Solution Architect - Billing, CPQ
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Requirements
• Advanced Zuora Certifications: Strong hands-on proficiency in Zuora Billing, Revenue, and CPQ modules, supported by certifications like Zuora Billing Certified Consultant and Zuora Billing Delivery Architect. • Compliance Knowledge: Familiarity with GDPR, FISMA, ASC 606, and IFRS 15 compliance standards and their impact on revenue recognition. • Diverse Industry Experience: Ability to adapt solutions across various sectors, particularly in subscription management industries. • Global Project Leadership: Experience managing complex, multi-stakeholder projects in international and cross-cultural settings. • Process Optimization: Expertise in leading workshops for standardization, configuration refinement, and process improvements to maximize ROI and efficiency. • Strategic Advisory Skills: Ability to provide actionable insights into industry trends, best practices, and operational strategies for long-term customer success. • Independent Consulting Acumen: Proven track record of self-directed consulting engagements, delivering results with minimal supervision. • Strong Collaboration: Skilled in leading cross-functional teams, driving collaboration, and ensuring the successful delivery of large-scale solutions.
Responsibilities
• Strategy Alignment • Strategy Alignment • Collaborate with customers to understand their business objectives and develop phased, actionable roadmaps tailored to their strategic goals. • Design scalable solutions that evolve with customers’ growth, ensuring long-term value creation and adaptability to changing business needs. • Prioritize frameworks that deliver measurable outcomes and align with best practices in subscription management and Order-to-Revenue processes. • Strategic Advisory & Insights • Serve as a trusted advisor, offering actionable insights into industry trends, best practices, and process optimizations. • Provide strategic guidance to help customers leverage Zuora for operational agility, enhanced efficiency, and competitive advantage. • Proactively identify opportunities for innovation and improvement, ensuring customers continuously extract value from Zuora. • Workshops & Optimization • Lead standardization workshops to assess and optimize configurations, workflows, and customizations, establishing scalable and efficient frameworks. • Facilitate detailed workshops to refine configurations, improve system performance, and streamline processes, delivering tailored recommendations to maximize ROI and user satisfaction. • Lead technical configuration and integration reviews and provide optimization recommendations. • 5+ years of hands-on proficiency in Zuora Billing, Revenue, and CPQ modules, with expertise in designing scalable, impactful solutions. • 10+ years of Domain-Specific Expertise: Experience with Billing and Revenue Management and ERP platforms such as SAP, Oracle, and NetSuite. • Proven ability to deliver customer-aligned roadmaps and provide strategic advisory that aligns with evolving business needs. • Integration Proficiency, strong understanding of REST and SOAP APIs, and ETL, with experience integrating with ERP, CRM, and core systems. • Exceptional strategic thinking, analytical, and communication skills with a customer-first approach.
Benefits
• Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: • Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs • Medical, dental, and vision insurance • Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break • Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) • Learning & development stipend to support ongoing growth • Opportunities to volunteer and give back, including charitable donation matching where available • Mental wellbeing resources and support • Benefits may vary by location; details will be shared during the interview process. • #ZEOLife at Zuora • #ZEOLife at Zuora • ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: • Collaborate deeply across teams and regions • Learn constantly and iterate often • Build an inclusive, high-performance culture where people feel inspired, connected, and valued • Our Commitment to an Inclusive Workplace
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