revenuebase-inc - Customer Engineering Associate

• High agency. You start before being asked. When you don't know how to do something, your first move is to try, not to wait. • Fast learner. You go up learning curves quickly. Never used HubSpot or worked with an API? Fine — you will within weeks. • Detail-obsessed. You notice the typo, the off-by-one row, the number that doesn't match. In a data company, details are the product. • A juggler. You can hold a support queue, two sample requests, and a HubSpot change in your head at once without dropping anything. • Good with people. Customers like talking to you. Engineers like working with you. On a small team, you'll work closely with everyone. • A clear writer. Much of this job happens in writing — support replies, status updates, follow-ups. People understand you the first time. • Hungry. You want to help build a company, not fill a seat. • This role is probably not for you if you want a highly structured job with a formal training program — here, the team teaches you everything it knows and then expects you to run with it. • Bachelor's degree (or equivalent) completed by start date — any major. We care about evidence of drive: campus leadership, internships or co-ops, side projects, a job you held through school, something you built or ran. • Comfortable with technology and curious about technical topics (APIs, data, spreadsheets). You don't need to code; you need to be willing to get into the weeds. • Boston-area, able to be in person with the team days per week. • WHAT YOU'LL LEARN • How a B2B data company actually works — the product, the data, and the AI tools being built on top of it. • Customer-facing skills most people don't get until year five: running support, managing accounts, handling hard conversations well. • The modern GTM stack hands-on: HubSpot, ticketing tools, data pipelines, APIs. • How a startup runs, from the inside, across every function — sales, product, engineering, and operations in your first quarter.