Clara - Solutions Engineer (Engenheiro(a) de Soluções) - SPO, Brasil [Remote]
Requirements
• We're looking for someone who meets the minimum requirements to be considered for the role. • 5+ years in a technical customer-facing role — Solutions Engineer, Pre-Sales Engineer, Technical Account Manager, or equivalent. • Active daily use of AI coding tools — Claude Code, OpenAI Codex, GitHub Copilot, Cursor, or equivalent — to accelerate development and automate repetitive work; you treat AI as a force multiplier, not a novelty. • Demonstrated experience running technical sales cycles: you've helped close enterprise deals, not just supported them from the sidelines. • Hands-on experience designing and delivering ERP integrations (SAP, Oracle, TOTVS, or similar) — including API design, data mapping, and error handling. • Deep fluency in integration patterns: REST APIs, webhooks, OAuth, event-driven architectures • Strong communication in Portuguese and English — you can calibrate between technical depth and business impact depending on who's in the room. • Track record of owning technical relationships with enterprise customers over time, not just during implementation.. • Demonstrated builder instinct: you've shipped internal tools, scripts, or automations that improved how a team worked, not just delivered what was scoped. • Experience in fintech, payments, or financial data infrastructure. • Familiarity with integration platforms (n8n, Dell Boomi, or similar). • Exposure to cloud platforms (AWS, Azure, GCP). • Spanish proficiency is a strong plus. • Experience managing third-party vendors or ERP implementation partners. • Familiarity with virtual card network (VCN) programs — including card issuance APIs, spend controls (velocity limits, merchant restrictions, geography rules), and transaction reconciliation flows.
Responsibilities
• Win deals alongside the sales team • Partner with Account Executives in enterprise sales cycles — running technical discovery, demos, and proof-of-concept engagements that remove blockers and accelerate close. • Translate Clara's platform capabilities into concrete technical answers for both IT architects and business stakeholders (CFOs, finance leads, procurement teams). • Scope integrations early in the sales cycle — mapping customer systems, data flows, and technical requirements to a realistic implementation plan before contracts are signed. • Support RFP/RFI responses and security questionnaires for enterprise prospects. • Design and deliver integrations • Own the end-to-end design and delivery of complex integrations between Clara's platform and enterprise ERP systems (SAP, Oracle, TOTVS, Omie, Sankhya). • Build and configure integration connectors, data mappings, and workflows using Clara's APIs and integration framework. • Coordinate with customer technical teams, Clara's Product and Engineering squads, and third-party implementation partners throughout delivery. • Drive clean go-lives — delivering runbooks, monitoring configuration, and support playbooks before marking an integration as done. • Identify patterns across customer integrations and feed them back into the platform through Product and Engineering. • Build for the team and for clients • Proactively identify friction in how the SE team operates — then build tools, automations, and workflows to eliminate it, not work around it. • Ship internal tooling that gives the team real leverage: automated scoping flows, demo environments, integration health dashboards, AI-assisted documentation, or anything else that moves the needle on team productivity. • Develop reusable assets from what you learn in the field — integration blueprints, connector templates, scoping playbooks, and demo environments — so that field knowledge compounds into shared team capability; every complex engagement should leave behind something the team can build on next time. • Use AI coding tools (Claude Code, OpenAI Codex, and equivalents) as a daily part of your workflow — to scaffold integrations faster, automate repetitive mapping work, generate boilerplate, and prototype solutions that would otherwise take days. • Raise the bar on how clients experience our integration capability: what we demo, how we document, and how we make Clara's technical sophistication visible should constantly improve because of what you build. • Challenge the status quo — if there's a faster, smarter way to deliver an integration or run a POC, find it, build it, and share it with the team. • Own the technical relationship for strategic accounts • Act as the primary technical point of contact for a portfolio of enterprise accounts after go-live — proactively managing integration health, surfacing risks before they escalate, and connecting customers to the right internal teams when needed. • Identify opportunities for optimization and expansion within existing accounts and bring them to the commercial team. • Maintain strong relationships with technical and business stakeholders at key accounts, ensuring their satisfaction and enabling renewal and growth.
Benefits
• At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America. • Competitive salary and stock options (ESOP) from day one • Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language) • Portuguese, Spanish, and English • Annual learning budget and internal accelerated development paths • High-ownership environment: we move fast, learn fast, and raise the bar — together • Smart, ambitious teammates — low ego, high impact • Flexible vacation and hybrid work model focused on results • hybrid work model • If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America. • Clara’s Hybrid Policy • Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team. • We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
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