nebuly - Solutions Engineer - Europe
Requirements
• 5+ years of experience in a Solution Engineer, Sales Engineer, Solutions Architect, or Technical Account Manager role in a B2B SaaS environment • Deep familiarity with enterprise observability, monitoring, or analytics infrastructure - background at or with companies like Datadog, Dynatrace, Splunk, New Relic, or similar is a strong signal • Experience with enterprise AI or data infrastructure is a plus • Comfortable designing and discussing cloud and on-premise deployment architectures with senior technical stakeholders • Strong commercial instinct - you understand the link between technical success and revenue, and you act on it • Excellent communicator: you can translate complex technical concepts for a CIO and dig into infrastructure details with a DevOps team in the same day • Fluent in English. Additional European languages are a strong plus. • Experience working with self-hosted or air-gapped enterprise deployments • Background in LLM infrastructure, AI observability, or data pipelines • Experience in a startup or early-stage environment where you had to build process from scratch
Responsibilities
• Partner with Sales Directors to win technically complex enterprise deals • Lead technical discovery: understand the customer's AI stack, data infrastructure, security requirements, and deployment constraints • Design the integration and deployment architecture for each customer environment (cloud or on-premise) • Run and manage pilots end-to-end - from technical setup to weekly touchpoints to demonstrating value • Build the technical business case that converts a pilot into a signed contract • Own the technical relationship with customers after signature - you are their primary point of contact for anything product or infrastructure related • Monitor adoption, identify risks early, and work proactively with the customer to drive usage and value realization • Identify and develop expansion opportunities in collaboration with the Sales team • Feed customer insights and product gaps back to the engineering and PM teams
Benefits
• Closing an enterprise pilot is hard. Turning a pilot into a long-term, expanding contract is harder - and it is where this role lives. • As Solutions Engineer, you sit at the intersection of pre-sales and post-sales. You are the person who convinces a technically skeptical enterprise team that Nebuly will work in their environment. You are also the person who makes sure it actually does - and that the customer gets enough value to expand. • Our product is technically complex. It plugs into enterprise AI infrastructure, handles sensitive conversational data, and often deploys on-premise inside a customer's cloud. The person in this role needs to understand that environment deeply - and earn the trust of the engineers on the other side of the table. • This is not a support role. You are a technical closer and a customer success driver - directly responsible for pilot conversion and revenue expansion. • Compensation is flexible and will be determined based on the candidate's experience and overall fit with the company
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