lumana - Channel Solutions Engineer
Requirements
• Location & Travel • Remote - United States • This role supports strategic channel partners throughout North America and includes approximately 40% travel for partner meetings, training events, customer engagements, and industry conferences. • 5+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Technical Consulting, or similar customer-facing technical roles within physical security, video surveillance, cybersecurity, networking, SaaS, or infrastructure technology. • Familiarity with AI, computer vision, analytics, or video management platforms. • Experience supporting channel partners, distributors, resellers, or indirect sales motions. • Strong networking and IP infrastructure fundamentals. • Excellent presentation, communication, sales acumen, and technical storytelling skills. • Experience delivering technical training and enablement programs and understanding of sales frameworks. • Ability to simplify complex technical concepts for both technical and non-technical audiences. • Startup or high-growth company experience. • Willingness to travel as needed. • Experience supporting national partners such as CDW, SHI, Insight, Presidio, WWT, or similar organizations. • Experience building partner certification or enablement programs. • ✍️ Lumana Hiring Philosophy • We spend a lot of time building best-in-class products because highly differentiated products are easier to sell. • We aim to provide both product expertise and industry expertise whenever we interact with prospects and customers. • We believe small teams of exceptional people outperform large teams with average talent. We hire and compensate accordingly. • We value ownership, principled thinking, curiosity, and thoughtful communication. • Our Interview Process • We keep our process focused and respectful of your time: • A 30-minute conversation with our Talent Team • A 50-minute interview with the Global Head of Solutions Engineering • A 45-minute Technical Panel with the Peers • A Take Home Assignment • A 45-minute Presentation of a Partner Enablement Exercise • A 30-minute conversation with HR • Curious who you'd be working with? Meet the Leader → https://www.linkedin.com/in/marcusrebelo/ • ✨ What We Offer - We believe great talent deserves great support. Here’s how we invest in you: • Competitive Pay: Strong base salary + variable compensation. • Equity & Upside: Own a piece of what you're building. • Tools that Work for You: We arm our team with top-tier tech and modern sales tools—so you can focus on closing, not admin. • Remote-First Flexibility: Work from where you're most effective, with teammates around the globe. • Product Influence: Your voice matters—sales feedback directly shapes our roadmap. • For U.S.-Based Employees • Health & Wellness: Comprehensive medical, dental, and vision coverage. • Time Off: 15 days PTO, paid holidays, and sick leave. • Financial: 401(k) with employer match, equity in a fast-growing startup. • Remote-Friendly: Flexible hybrid/remote work arrangements depending on role. • Parental Leave: Paid parental leave for new parents. • Work Setup: Home office stipend and top-tier equipment provided. • Equal Opportunity: Lumana considers applicants without regard to protected characteristics, in accordance with applicable law. • Interview Policy: Please answer independently during interviews. Do not use real-time AI assistance, transcription, or answer prompts without prior authorization. Unauthorized use may disqualify you. • Recruitment Fraud: Official hiring emails come from @lumana.ai http://lumana.ai. We never request payment or banking information during hiring. • Agencies: We do not accept unsolicited agency resumes or pay fees without a signed agreement.
Responsibilities
• Partner Enablement: Deliver technical training and onboarding programs for partner sales engineers and technical teams. • Develop scalable enablement materials, certifications, playbooks, and demo environments. • Conduct virtual and in-person workshops, lunch-and-learns, and technical training sessions. • Improve partner technical competency and confidence in positioning Lumana solutions. • Attend trade shows and events representing Lumana. • Technical Relationship Management: Build trusted relationships with partner engineers, architects, and technical decision-makers. • Serve as the primary technical advisor for assigned channel partners. • Success means the partner’s technical counterpart has a strong, direct relationship with our Channel Partner and actively recommends Lumana to their sales team and end customers. • Partner-Focused Pre-Sales Support: Support partner-led customer opportunities throughout the sales cycle. • Assist with discovery, solution design, architecture discussions, and product demonstrations. • Coach partner teams on delivering customer-facing technical presentations. • Cross-Functional Collaboration: Partner closely with Sales, Product, Product Marketing, Customer Success, Enablement, and Solutions Engineering. • Provide market feedback, competitive intelligence, and product insights gathered through partner interactions. • Help shape Lumana's long-term partner enablement strategy and channel engineering framework. • Working with marketing, ensure the partner portals are the best-in-class technical resource for partners. • We don’t do cookie-cutter. If you don’t check every box but you’ve got the grit, the drive, and the track record—especially in security or AI—we encourage you to apply.
Benefits
• 70% base / 30% variable mixEstimated based on location and years of experience $125K – $160K • Offers Equity • Offers Commission • We believe in fair pay, clear expectations, and rewarding people for their impact, not just their hours. We value your time and won’t waste it. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please enter your full address. We us this for your offer paperwork, and your information will remain secure. • or drag and drop here • Employee Referral • Job Board (e.g., Indeed, Glassdoor) • Recruiter Outreach • News Article / Press Event or Conference • Have you delivered technical product training, workshops, or enablement to partner or customer teams? Describe below. • Physical security or video surveillance • Video management systems • Networking or IP infrastructure • SaaS or cloud infrastructure • AI, computer vision, or video analytics • None of the above • I'd like to discuss • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the Black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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