WorkWave - Enterprise Account Manager
Requirements
• A consultative, relationship-first seller who can expand existing accounts • Strong business acumen and ability to identify client challenges and map them to solutions • Self-motivated, organized, and resourceful in driving expansion revenue • Positive, team-oriented mindset with a passion for building lasting client partnerships • Proven track record of achieving or exceeding ARR quota • Strong communication, negotiation, and interpersonal skills with the ability to build trust-based relationships • Ability to work independently, manage multiple priorities, and navigate complex client organizations • Proficiency in Salesforce, Salesloft, and sales enablement tools • Familiarity with MEDDPICC methodology or other enterprise sales frameworks • 3–5 years SaaS sales/account management experience, preferably with enterprise accounts • Bachelor’s degree or equivalent experience • $90,000 - $190,000 a year • The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process.
Responsibilities
• Proactively engage with assigned enterprise customer accounts to understand business needs and communicate product value. • Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health. • Conduct regular QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities. • Deliver tailored product demonstrations (RealGreen, PestPac) aligned to customer priorities and demo certification standards. • Manage the full expansion sales cycle: from needs discovery through negotiation and closing, including preparation of sales agreements. • Upsell and cross-sell additional products and services to drive ARR growth across parent and child accounts. • Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas. • Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce. • Collaborate cross-functionally with internal teams (support, product, sales engineering) to address client needs and ensure customer success. • Follow best practices in sales methodology (MEDDPICC) to consistently improve win rates. • WHAT SUCCESS LOOKS LIKE: • ARR Quota Attainment (monthly/quarterly/yearly) • Daily/weekly/monthly activity targets (call volume, demos set/kept, pipeline progression) • Successful execution of QBRs and account plans • Demonstrated expansion across whitespace and multi-product opportunities
Benefits
• We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software. • Opportunities to participate in charitable events and give back to the community • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! • Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year • 10 Time winner of Best Place to Work in New Jersey by NJBiz! • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)
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