Aveni - Senior Strategic Account Manager
Requirements
• You'll be an experienced enterprise account manager with a passion for building strategic customer relationships and delivering measurable commercial outcomes. • You'll ideally have: • Enterprise SaaS, software or AI account management experience. • A proven track record of growing strategic customer accounts, driving renewals and increasing customer retention. • Experience working with large Financial Services organisations. • Excellent stakeholder management and executive communication skills. • Strong commercial negotiation, planning and relationship-building capability. • A proactive, customer-focused mindset with a passion for delivering exceptional customer outcomes. • Experience within AI, compliance or regulated technology. • An established network across UK Financial Services. • Experience navigating enterprise procurement processes and complex commercial negotiations.
Responsibilities
• Own and grow a portfolio of strategic Tier 1 Financial Services accounts. • Develop and execute strategic account growth plans aligned to customer objectives. • Build trusted relationships with executive and C-suite stakeholders. • Lead commercial renewals, negotiations and expansion opportunities. • Partner closely with Customer Success to maximise customer adoption and business outcomes. • Represent the voice of the customer internally, helping shape product direction and commercial strategy. • Identify commercial risks and proactively protect recurring revenue.
Benefits
• You'll work on genuinely difficult and meaningful problems at the intersection of AI, regulation and financial services. • You'll help shape a product category that is becoming increasingly important as financial institutions move from experimenting with AI to deploying it safely, responsibly and at scale. • As our Senior Strategic Account Manager, you'll play a key role in helping some of the UK's largest financial institutions realise the value of AI, building long-term partnerships that directly influence customer success and commercial growth. • You'll have real ownership, visibility and the opportunity to influence both product direction and market positioning at an important stage of Aveni's growth. • What you'll love: • Remote-first working across the UK • Company-wide offsites and regular in-person gatherings • Work abroad policy • Optional Personal Development Plan • Flexible benefits platform, so you can choose the benefits that matter most to you • Life insurance, income protection, critical illness cover and pension, with up to 5% matched employer contribution • Private health and dental care
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