Reachdesk Ltd - Senior Product Manager

• Set product direction and priorities, bringing together company goals, internal stakeholder needs, customer insight, market context, data, and technical considerations to focus on the highest-impact opportunities. • Set product direction and priorities • Define problems and experiences before solutions, creating clear stories, journeys, and shared context so the Design and Engineering teams understand the problem and intended outcomes before determining the solution. • Define problems and experiences before solutions • Lead product initiatives end-to-end, from discovery and solution definition through delivery, rollout, and iteration, partnering with Engineering to manage scope, make pragmatic trade-offs, and deliver valuable solutions at pace. • Lead product initiatives end-to-end • Make sound product decisions and trade-offs, balancing customer and business needs, commercial impact, user experience, and technical considerations while aligning the wider business on compromises, priorities, and expectations. • Make sound product decisions and trade-offs • Develop product opportunities with external partners, building relationships with technology partners to uncover mutual opportunities, shape integrations, align roadmaps, and navigate the product and commercial considerations required to bring them to market. • Develop product opportunities with external partners • Orchestrate successful launches and adoption, working across Sales, Marketing, Customer Success, Services, Logistics, Finance, Legal, and other teams to ensure the business is ready and customers realise value from what we build. • Orchestrate successful launches and adoption • Communicate with clarity throughout, ensuring leadership and teams across Reachdesk understand product decisions, progress, risks, changes, and results. • Communicate with clarity throughout • You have a strong track record of owning B2B SaaS products end-to-end, from identifying the right problems through delivery, adoption, and measurable customer and business outcomes. • owning B2B SaaS products end-to-end • You’re a strong problem solver who gets to the root of complex problems, brings structure to ambiguity, and uses evidence and judgement to determine the right path forward. • strong problem solver • You operate with independence and initiative: you seek out the customers, stakeholders, data, and context you need rather than waiting for direction, while staying anchored to Reachdesk’s goals and priorities. • independence and initiative • You have strong business and commercial awareness and are curious about how the wider company operates, allowing you to understand competing needs and make pragmatic decisions beyond the boundaries of Product. • strong business and commercial awareness • You’re technically fluent enough to work effectively with Engineering, understand systems, integrations, and constraints, ask the right questions, and contribute meaningfully to solution and scope decisions. • technically fluent enough to work effectively with Engineering • You’re an exceptional communicator, able to create clarity, influence decisions, surface difficult trade-offs, and adapt how you communicate across customers, engineers, leadership, and teams throughout the business. • exceptional communicator • You’re comfortable operating externally as well as internally, building productive relationships with technology partners, uncovering shared opportunities, influencing without authority, and navigating product, technical, and commercial conversations. • operating externally as well as internally • You have a strong sense of product and user experience, caring about the coherence and quality of the complete experience rather than whether individual requirements or features have simply been delivered.