Deliveroo - Head of Partner Marketing, Merchant & Ads (Restaurants)
Requirements
• 7+ years of marketing experience, ideally including merchant marketing, retail media, ads, or category marketing in a consumer or marketplace business. • Track record of owning the marketing strategy for an entire team or category, and resolving complex delivery challenges that span multiple teams or functions. • Experience managing people, and comfortable managing other people managers as your team grows. • Strong commercial acumen, seen as a go to expert for merchant or ads marketing, using business and financial data to make sound decisions in ambiguous situations. • Confident communicator, able to present complex ideas to large groups and flex your style for directors and department leadership. • Skilled at establishing and owning cross functional partnerships, using relationships and creative thinking to work through conflict. • Proven ability to lead change initiatives that improve how a team or category works, bringing others along with you. • Excellent written and verbal communication skills, with the ability to synthesise complex, cross functional inputs into a clear plan and narrative.
Responsibilities
• Ads & Monetization Strategy • Own the Restaurants specific ads and monetization strategy across owned and external surfaces, feeding into the global monetization strategy. • Determine pricing, packaging, and commercial models for category-wide advertising in close partnership with Finance. • Category Playbook: Restaurants • Own and evolve the Restaurants merchant marketing playbook, setting how co marketing, promotions, and advertising work for restaurant merchants globally. • Lead change initiatives that improve how Restaurants merchant marketing works, bringing Local Integrated Marketing and Functional Marketing along with you. • Key Merchant Relationship Management • Support local marketing teams with key enterprise merchant relationships at the global level, and support delivery of priority restaurant marketing initiatives with those merchants. • Resolve critical merchant issues as the primary executive escalation point across markets and functional groups. • Cross Functional Stakeholder Management • Serve as the primary marketing partner to Merchant S&O and Commercial for Restaurants, translating category priorities into marketing and ads strategy. • Represent Restaurants in cross functional forums, shaping the roadmap for merchant facing and ads facing surfaces. • Sell In Strategy & Sales Enablement • Establish high-impact sell-in strategies and pitch frameworks to enable Commercial and Local teams globally. • Oversee the sell in materials, case studies, and proof points for Restaurants, using performance data to continuously refine them. • Central Strategy & Market Coordination • Direct global implementation of restaurant merchant marketing goals, ensuring consistency and execution rigor across all active markets. • Report on Restaurants merchant and ads marketing performance to senior stakeholders, own specific business metrics, and lead course correction when needed.
Benefits
• At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: • 🔧 Make a visible impact every day • Make a visible impact every day • Your work directly improves experiences for customers, partners and riders. • 🌱 Learn fast in an entrepreneurial environment • Learn fast in an entrepreneurial environment • Work close to the market with autonomy, pace and real responsibility. • 🧠 Build a career, not just a role • Build a career, not just a role • Stretch yourself, develop new skills and grow as the business evolves. • 🌎 Deliver together in an inclusive culture • Deliver together in an inclusive culture • Collaborative, values-driven teams that support how you work best. • We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. • Diversity, Equity and InclusionAt Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. • Diversity, Equity and Inclusion • We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. • If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. • If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! • Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.
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