Deliveroo - Marketing Executive, CRM and Ops, UAE

Dubai, United Arab Emirates1w ago

In Office Mid EMEA VP of Marketing Customer Engagement Reporting Campaign Management SQL Slack Stakeholder Management

Requirements

• Bachelor's Degree (Marketing or Business preferred) or strong relevant experience • CRM / campaign management platform experience • Strong problem-solving and analytical skills • Good communication and stakeholder management skills • Experience building automated CRM programmes • Experience using data visualisation tools & reporting • Highly computer literate • HTML, SQL, or scripting familiarity

Responsibilities

• Own the planning, execution, optimisation & reporting of all bespoke campaigns in UAE, across channels such as email & push, to deliver customer growth • Create engaging emails, push-notifications, and whatsapp notifications executing them in a timely and effective manner • Identifying and executing evergreen automations and triggers • Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently (we love Slack channels for everything!) • Proactively report on all campaigns to stakeholders & propose/manage changes where necessary • Be comfortable with data targeting, segmentation & analysis - pulling it, manipulating it and interpreting it • Manage multiple projects at once, prioritising effectively across competing issues • Our humble expectations • Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Bachelor's Degree (Marketing or Business preferred) or strong relevant experience • 2-4 years email application experience • CRM / campaign management platform experience • Strong problem-solving and analytical skills • Good communication and stakeholder management skills • Experience building automated CRM programmes • Experience using data visualisation tools & reporting • Highly computer literate • Experience using AI tools • HTML, SQL, or scripting familiarity

Benefits

• At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. • We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: • 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. • Make a visible impact every day • 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. • Learn fast in an entrepreneurial environment • 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. • Build a career, not just a role • 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. • Deliver together in an inclusive culture • We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. • here. • Diversity, Equity and InclusionAt Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. • Diversity, Equity and Inclusion • We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. • If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. • If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! • Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.