ElevenLabs - Nordics Strategic Account Executive
Requirements
• In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. • 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. • Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. • Well-connected in the Nordics retail landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. • Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. • Deep understanding of enterprise procurement and legal processes in the Nordics, with the ability to accelerate deal velocity within complex organizational structures. • Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. • Passion for voice and audio AI and how it can unlock transformative value for customers. • A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale. • Native or full professional proficiency in Swedish or Danish; strong English for internal collaboration. • This is an in-country role with a preference for a candidate based in Stockholm or Copenhagen. You can work remotely or from our office in Stockholm.
Responsibilities
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. • Build and manage a growing portfolio of strategic accounts across the Nordics, with a primary focus on Retail and Consumer brands, to help ElevenLabs meet its revenue goals. • Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for retail organizations. • Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. • Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to Swedish retail and consumer brand organizations. • Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. • Develop and execute account strategies to expand ElevenLabs' presence within the Nordics retail sector, navigating complex procurement and organizational structures. • Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. • Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.
Benefits
• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. • Innovative culture: • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. • Growth paths: • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Learning & development • Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún • Annual team offsite: • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. • Co-working • We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across the Nordic's largest enterprises, with a specific focus on Retail & Consumer. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major retail and consumer brands in the Nordics — and is passionate about the transformative possibilities of AI voice technology. • In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies.
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