ispeedtolead - Provider Manager

• Own the full provider lifecycle — sourcing, onboarding, performance management, and offboarding — no handoffs. • Monitor provider performance daily across lead quality, volume, conversion rates, and refund rates, and act before drops hit revenue. • Identify quality issues and delivery drops early with evidence, and drive them to resolution — not escalate them. • Push providers to improve output and marketplace fit; kill underperformers publicly instead of carrying them. • Build and maintain a live pipeline of new providers so supply grows continuously and no single provider can hold the marketplace hostage. • Reduce concentration risk by expanding and diversifying the provider network on a rolling basis. • Negotiate terms, payouts, and SLAs that align provider incentives with marketplace outcomes. • Collaborate tightly with client-facing, product, and ops teams to match provider output to real demand. • Track competitor supply moves and know where providers are being poached from or to before it shows up in your numbers. • This is not for you if • You manage partners by vibes and check-ins instead of metrics. • You avoid hard conversations and let underperformers coast. • You wait for dashboards to be built for you instead of digging into the data yourself. • You've only ever managed a handful of vendors and call it "partnerships." • You want a stable book of accounts to maintain — this role is about growing and cutting supply constantly. • You want the playbook handed to you — building it is the job. • What we expect from you (first 3 months) • We don't do long onboarding: access on day one, context in days, provider conversations in week one. • End of week 1: you have audited the current provider network, met the top 10 providers, and identified the 5 biggest risks to supply quality or volume with evidence. • End of month 1: you have onboarded your first new providers, taken action on at least 2 underperformers, and stood up a live performance view covering quality, volume, conversion, and refunds across the network. • End of quarter 1 (the bar): the network is measurably more diversified, at least one concentration risk is eliminated, underperformers have been cut or turned around, and net supply quality and volume are up on your watch.