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Jobs(26,670)/Head of Customer Success Role(120)/OKX (122) - Head of Marketing Compliance
OKX

OKX - Head of Marketing Compliance

Remote - Roles - EMEA3w ago
RemoteDirectorEMEACryptocurrencyFintechHead of Customer SuccessMarketing ManagerProduct MarketingSmart ContractsDocumentationRisk Assessment

Requirements

• Direct product compliance or regulatory advisory experience at a crypto exchange, fintech or technology-led financial-services company. • Experience supporting multi-jurisdictional product launches and applying regulatory requirements across the United States, European Union, Middle East or Asia-Pacific • Practical knowledge of CeFi trading products, including spot, derivatives, leverage, custody, institutional products and OTC flows • Familiarity with Web3 products, blockchain technology, smart contracts, DeFi protocols and digital-asset transaction flows. • Experience developing compliance risk-assessment frameworks, controls, and key risk indicators

Responsibilities

• Own and deliver day-to-day compliance reviews of new products, features, market expansions and material changes to existing products across OKX's global business and product suite • Review product requirements, technical documentation, user journeys, onboarding flows, trading or transaction mechanics, reward structures, disclosures and operational processes. • Conduct and document product compliance risk assessments covering areas such as regulatory perimeter and licensing, AML/CFT, sanctions, KYC, consumer protection, financial promotions, trading and market conduct, asset safeguarding, data privacy and third-party risk. • Produce clear, concise and evidence-based and solutions-based compliance recommendations setting out identified risks, required mitigants, residual exposure and the proposed approval or escalation route. • Work directly with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to develop practical and scalable solutions to identified compliance requirements. • Maintain complete and accurate documentation and audit trails for product reviews, decisions, conditions, exceptions, approvals and subsequent changes. • Support post-launch monitoring, control testing and assurance in partnership with Audit, Product and other Compliance teams, and drive remediation of identified issues • Promote a compliance-by-design culture within the product lifecycle; communicate the Product Compliance framework and program requirements to relevant stakeholders and deliver targeted training or guidance to Product, Engineering and business teams as required. • Support special projects and priority product launches in a fast-paced and continually evolving environment. • What We Look For In You • At least 8 years of relevant experience in Compliance, Legal or Risk within financial services, fintech, payments or the cryptocurrency industry. • Bachelor's degree in law, finance, business, economics, engineering or a related field, or equivalent practical experience • Strong understanding of the digital-asset industry and the products offered by crypto platforms, including trading, custody, payments, staking or earn products, lending, structured products, wallets or DeFi. • Strong working knowledge of relevant regulatory and compliance requirements, including licensing and regulatory-perimeter considerations, AML/CFT, sanctions, KYC, consumer protection, financial promotions and trading or market-conduct requirements. • Demonstrated ability to analyze products or initiatives involving significant complexity and risk and translate regulatory requirements into practical product requirements and controls. • Experience in and demonstrated success in leveraging AI-enabled technology to maintain risk assessment standards, including ongoing tuning of agentic skills aligned with the Company’s risk appetite. • Excellent risk judgment and the ability to balance compliance rigor with a pragmatic, risk-based approach that supports responsible commercial outcomes. • Proven ability to develop and deliver repeatable product compliance solutions, controls and review processes aligned with broader group requirements. • Strong project-management and execution skills, including the ability to manage multiple concurrent reviews, maintain accurate documentation and meet product-launch deadlines • Excellent written and verbal communication skills, with the ability to present clear recommendations and lead discussions with Product, Engineering, Legal, Risk, senior management and other Compliance stakeholders. • Strong stakeholder-management skills and the ability to influence product decisions and constructively challenge proposals without compromising Compliance rigor. • Self-motivated, proactive and comfortable operating independently within a fast-paced, globallydispersed team. • High personal integrity and sound professional judgment, including the ability to identify when an issue requires escalation

Benefits

• L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events • Comprehensive healthcare schemes for employees and dependants • More that we love to tell you along the process! • OKX Statement: • OKX Statement:

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