grow-therapy - Provider Growth Associate
Responsibilities
• Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices. • Deeply understand Grow's mission, value proposition, and platform to tailor your approach to each provider's needs. • Manage a high-volume pipeline of prospective providers, completing 5-6+ meetings per day, while customizing your approach based on license type, stage in practice, and location. • Work alongside AI-powered tools that surface which providers to prioritize, generate call insights and coaching feedback, and automate follow-up nurture — so your time goes toward the conversations that matter most, not manual list-building or tedious task queues • Maintain strong meeting-to-activation conversion as volume increases — this role requires balancing speed with the same quality bar that's earned Grow's reputation with providers. • Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey, even while managing a growing pipeline. • Cultivate meaningful relationships with providers, earning their trust and enthusiasm for joining the Grow provider network • Uphold provider vetting and disqualification standards- completing playbooks and documentation promptly so quality doesn't erode as volume goes up. • Consistently meet and exceed weekly, monthly, and quarterly KPIs, including meetings complete, activation, conversion targets, and personal growth goals. • You'll Be a Good Fit If: • You're deeply passionate about mental health and excited to help providers build their own practice and expand access to care. • You're organized, detail-oriented, and thrive when managing a full daily meeting schedule and a robust sales pipeline • You have a proven ability to manage and convert a high volume of inbound leads in a fast-paced environment, without sacrificing quality or conversion rate as volume grows. • You're comfortable working in an AI-enabled environment — you'll have real-time dashboards, call scoring/coaching feedback, and automated nurture workflows supporting you, and you're excited to lean on those tools to better enable your work • You adapt well to change and enjoy learning new systems, processes, and tools — this role will evolve as our operating model matures. • You're collaborative, coachable, and excited to grow in a fast-paced startup environment. • Bonus: You have prior experience in a customer-facing or sales role, particularly in healthcare or SaaS. • Employment Type: Full Time, Non-Exempt
Benefits
• Fully Remote Commitment: $31.11/hour + $24,500 variable compensation • This role is fully remote. The remote commitment includes travel 2–3 times per year (e.g., company and department offsites). • The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend. • Financial Wellness: 401(k) program and equity opportunities. • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. • Wellness & Development: Annual stipends to put towards personal & professional growth. • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. • Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. • Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. • Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions. • Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report https://trust.ashbyhq.com/item/ai-bias-audit-report. • Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more https://help.brighthire.ai/en/articles/4484370-brighthire-for-candidates-faq. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance https://app.brighthire.ai/candidate-opt-out/kcrUeiitS5Khw5AcWW_jLg. Choosing not to be recorded will not, by itself, affect your candidacy. • AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.
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